Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

The American Council on Renewable Energy (ACORE) is delighted to share the fourth installment in our “Accelerating Renewables” blog site series.
Each installment features industry leaders and subjects connected to speeding up a fair and simply transition to a renewable resource economy. In recognition of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member business are thriving in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and always try to find chances to serve others– be it by supplying extraordinary client service, language translations, or merely sharing knowledge with others. My personal goals and desire to assist others led me to work in the renewable resource sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our companys mission is basic: we desire to make solar easy and budget friendly every action of the way. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– help Spanish speakers comprehend and embrace eco-friendly energy as a way of life, assisting generations to come.
Please show us more about your journey towards establishing SUNTEX. Was there an “aha minute” when you chose to focus on solar?
Back in August of 2018, my organization partner and I had the opportunity to sign up with a very appealing small solar installation company in Houston. Through this work we saw the opportunity available to bring solar into our (the Hispanic) neighborhood. As a result, my partner and I integrated his experience in offering to the Hispanic market with my customer care proficiency to develop SUNTEX where “the client is the factor we exist as a company”. Our focus is linking the Hispanic community and our customers with exceptional customer care.
Why is focusing on the Hispanic neighborhood a concern for SUNTEX?
Primary: it is in our blood. My service partner and I are native Spanish speakers, and we can identify well with our individuals and their worldview. Number Two: in the past, we have personally experienced an absence of care and interaction from those that can not identify with our culture. We knew that solar advantages everybody, no matter race or background, which our people would need a great deal of assistance to understand how to acquire this benefit for their homes.
What challenges do you face? Why?
Being a small company with a high level of service expectations for our consumers comes with its own set of obstacles. Additionally, even though solar energy has been around for a while, the fundamentals of these jobs are not widely taught in school.
How are you making an impact through SUNTEX?
By just measuring up to our honest worths. I have actually found out throughout my life that in business, there is no other method to do it right but to be truthful. While others might take shortcuts, the truth always prevails.
Please show us a recent company success story.
During our preliminary visit, I noted that they might just attain about 56% of solar energy balanced out due to their homes consumption rates and shading from trees on the home. We talked about a few additional energy effectiveness upgrades to the home to minimize energy consumption, which could provide a higher energy offset. Angela initially cringed at the idea of investing more money into the home, however ultimately she called me back and stated she desired to move forward with the solar and energy performance upgrades.
During the setup, we wound up spending for Angela and her elderly mother to remain in a hotel until their assessments and upgrades were total to ensure they were comfy throughout the procedure.
Now, Angelas solar system covers 100% of the electrical energy used in her house. Thanks to the air conditioning upgrade, they have decreased their energy intake greatly, and she has a flat, predictable solar payment monthly that is less than she was paying prior to setting up solar. This is what we imply by “customer support.”
From a national viewpoint, how can we improve access to renewable enery?
Most of the property owners that we check out are fortunate to own a house, yet many of them have not qualified for solar due to several combined or isolated aspects such as subprime credit rating, lower yearly home income, self-employment, or an absence of knowledge of available loan programs. We require to offer more people with chances to adopt eco-friendly energy with fewer inconveniences.
How has your Accelerate subscription helped your company?
By empowering us to believe that there is someone there to support our development in this industry, and offering us the opportunity to meet others in the same boat. Now I know that there is hope for minority small organizations in the eco-friendly energy market.
How can potential partners work with you?
It is essential that we share the same values and mission to help others, even if it indicates getting out of our convenience zones. It may cost a bit more for us to do company, but its worth it in the end for our clients. If youre ready to begin there, we d like to meet to go over possible cooperation chances.
Is there anything else you would like to show ACORE members and partners?
We are truly grateful for the Accelerate membership program and for all of the opportunities you have actually offered. I know this is just the start, and we have a long roadway ahead of us; however, I eagerly anticipate ending up being a sponsor to assist pave the way for other Accelerate members in the future– with a special thanks to all of my consumers and collaborators at SUNTEX, given that they are the fuel that drives the objective!
To read more about SUNTEX, check out https://suntexllc.com/.
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In addition, even though solar energy has actually been around for a while, the fundamentals of these jobs are not commonly taught in school. Throughout our initial consultation, I kept in mind that they might just achieve about 56% of solar energy offset due to their homes usage rates and shading from trees on the home. We talked about a few additional energy effectiveness upgrades to the house to reduce energy consumption, which could supply a higher energy offset. Angela at first flinched at the idea of investing more money into the house, however eventually she called me back and stated she wanted to move forward with the solar and energy performance upgrades. Thanks to the Air conditioning upgrade, they have actually lowered their energy intake greatly, and she has a flat, predictable solar payment each month that is less than she was paying before setting up solar.