Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has been around for a while, the basics of these tasks are not commonly taught in school. Throughout our preliminary appointment, I noted that they might just achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the residential or commercial property. We discussed a few extra energy effectiveness upgrades to the house to lower energy usage, which could provide a higher energy balanced out. Angela initially winced at the thought of investing more cash into the house, however ultimately she called me back and said she desired to move forward with the solar and energy performance upgrades. Thanks to the Air conditioner upgrade, they have actually lowered their energy consumption considerably, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to installing solar.

The American Council on Renewable Energy (ACORE) is pleased to share the fourth installment in our “Accelerating Renewables” blog site series.
Each installation features market leaders and subjects related to speeding up an equitable and just transition to a renewable resource economy. In recognition of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member companies are prospering in the renewable energy sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and always try to find chances to serve others– be it by providing remarkable customer support, language translations, or just sharing understanding with others. My personal objectives and desire to help others led me to work in the renewable resource sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our businesss mission is easy: we wish to make solar easy and budget friendly every step of the method. We largely serve the Hispanic community in Texas. That is what we do best– help Spanish speakers understand and adopt renewable energy as a lifestyle, assisting generations to come.
Please share with us more about your journey toward developing SUNTEX. Was there an “aha moment” when you chose to concentrate on solar?
Back in August of 2018, my organization partner and I had the opportunity to sign up with a really promising small solar setup company in Houston. Through this work we saw the chance readily available to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I integrated his experience in selling to the Hispanic market with my customer support knowledge to develop SUNTEX where “the customer is the reason we exist as a business”. Our focus is connecting the Hispanic neighborhood and our clients with exceptional client service.
Why is focusing on the Hispanic neighborhood a priority for SUNTEX?
Number Two: in the past, we have actually personally experienced an absence of care and interaction from those that can not recognize with our culture. We understood that solar advantages everyone, regardless of race or background, and that our individuals would require a lot of assistance to comprehend how to get this advantage for their houses.
What difficulties do you face? Why?
Being a small company with a high level of service expectations for our clients comes with its own set of challenges. In addition, even though solar energy has been around for a while, the basics of these tasks are not commonly taught in school.
How are you making an effect through SUNTEX?
By merely living up to our sincere worths. I have actually discovered throughout my life that in organization, there is no other way to do it best however to be sincere. While others might take shortcuts, the reality constantly prevails.
Please share with us a recent business success story.
Just recently, after assisting a customer “go solar” in two of her houses, she referred a brand-new customer called Angela to us. Throughout our preliminary visit, I kept in mind that they could just achieve about 56% of solar energy balanced out due to their homes consumption rates and shading from trees on the property. We went over a few extra energy efficiency upgrades to your home to minimize energy intake, which could supply a higher energy offset. Angela at first flinched at the thought of investing more money into the house, however eventually she called me back and said she wanted to progress with the solar and energy effectiveness upgrades. We finished a Home Energy Audit to see why her usage was so high and discovered that her home required a bigger a/c unit, plus additional ducts to disperse the a/c uniformly throughout your home. We likewise informed her that the finance partner could include the cost of that upgrade to the solar loan– which in doing so, she could certify for a lower rate of interest than any other home enhancement loan for that air conditioner upgrade. She took my recommendations and chose to progress and was, in fact, able to reduce her loan rates of interest.
Throughout the setup, we wound up spending for Angela and her senior mom to remain in a hotel until their upgrades and evaluations were total to ensure they were comfy throughout the procedure.
Now, Angelas solar system covers 100% of the electrical energy used in her house. Thanks to the a/c upgrade, they have actually lowered their energy consumption greatly, and she has a flat, foreseeable solar payment monthly that is less than she was paying before installing solar. This is what we imply by “customer support.”
From a national point of view, how can we improve access to eco-friendly enery?
Many of the house owners that we visit are lucky to own a house, yet numerous of them have actually not qualified for solar due to numerous combined or separated elements such as subprime credit score, lower yearly home earnings, self-employment, or an absence of knowledge of available loan programs. We need to provide more people with chances to adopt sustainable energy with less hassles.
How has your Accelerate subscription helped your business?
By empowering us to believe that there is someone there to support our growth in this market, and providing us the chance to satisfy others in the exact same boat. Now I know that there is hope for minority little organizations in the renewable resource market.
How can possible partners work with you?
It is very important that we share the same values and mission to help others, even if it suggests getting out of our comfort zones. It may cost a little more for us to do service, however its worth it in the end for our clients. If youre prepared to begin there, we d enjoy to satisfy to talk about possible cooperation chances.
Is there anything else you would like to share with ACORE members and partners?
We are genuinely grateful for the Accelerate membership program and for all of the chances you have actually provided. I know this is only the start, and we have a long road ahead of us; nevertheless, I anticipate ending up being a sponsor to help lead the way for other Accelerate members in the future– with a special thanks to all of my clients and collaborators at SUNTEX, considering that they are the fuel that drives the objective!
To learn more about SUNTEX, see https://suntexllc.com/.
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