Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has been around for a while, the fundamentals of these tasks are not commonly taught in school. During our preliminary appointment, I noted that they might just accomplish about 56% of solar energy offset due to their houses intake rates and shading from trees on the residential or commercial property. We talked about a couple of additional energy effectiveness upgrades to the home to decrease energy usage, which might provide a higher energy balanced out. Angela initially cringed at the thought of investing more money into the house, however ultimately she called me back and said she wanted to move forward with the solar and energy performance upgrades. Thanks to the AC upgrade, they have actually reduced their energy consumption significantly, and she has a flat, foreseeable solar payment each month that is less than she was paying before setting up solar.

The American Council on Renewable Energy (ACORE) is happy to share the 4th installment in our “Accelerating Renewables” blog series.
Each installation features market leaders and topics related to speeding up a fair and simply shift to a sustainable energy economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member companies are thriving in the sustainable energy sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I always set high expectations for myself and constantly search for opportunities to serve others– be it by supplying exceptional client service, language translations, or just sharing knowledge with others. My personal goals and desire to assist others led me to operate in the renewable energy sector, where I can pursue this dream on a larger scale.
Inform us about SUNTEX?
Our businesss objective is basic: we wish to make solar simple and economical every step of the way. We mainly serve the Hispanic community in Texas. That is what we do best– assist Spanish speakers understand and adopt sustainable energy as a lifestyle, helping generations to come.
Please share with us more about your journey toward developing SUNTEX. Was there an “aha minute” when you decided to concentrate on solar?
Back in August of 2018, my organization partner and I had the opportunity to sign up with an extremely promising small solar installation business in Houston. Through this work we saw the opportunity offered to bring solar into our (the Hispanic) community. As a result, my partner and I integrated his experience in offering to the Hispanic market with my client service expertise to create SUNTEX where “the consumer is the factor we exist as a company”. Our focus is linking the Hispanic community and our clients with excellent customer support.
Why is concentrating on the Hispanic neighborhood a priority for SUNTEX?
Number Two: in the past, we have personally experienced a lack of care and interaction from those that can not determine with our culture. We knew that solar benefits everybody, regardless of race or background, and that our people would need a lot of assistance to understand how to get this advantage for their homes.
What challenges do you deal with? Why?
Being a little business with a high level of service expectations for our customers comes with its own set of obstacles. Nevertheless, the best challenge we face is shared by a number of small companies: turnover. Additionally, although solar power has been around for a while, the essentials of these jobs are not commonly taught in school. So, we have to invest a lot amount of time training sales staff to make certain they have the ability to offer a high level of customer support.
How are you making an impact through SUNTEX?
By simply living up to our truthful values. I have discovered throughout my life that in company, there is no other way to do it ideal however to be honest. While others might take faster ways, the truth constantly prevails.
Please share with us a current business success story.
Recently, after assisting a customer “go solar” in two of her homes, she referred a brand-new customer called Angela to us. During our initial appointment, I kept in mind that they might just achieve about 56% of solar power offset due to their houses usage rates and shading from trees on the residential or commercial property. We went over a couple of extra energy effectiveness upgrades to your house to reduce energy consumption, which could provide a higher energy balanced out. Angela initially winced at the thought of investing more cash into the home, however ultimately she called me back and stated she desired to move forward with the solar and energy effectiveness upgrades. We finished a Home Energy Audit to see why her usage was so high and found that her house needed a larger air conditioner unit, plus extra ducts to distribute the air conditioner evenly throughout the house. We likewise told her that the finance partner could include the expense of that upgrade to the solar loan– which in doing so, she might get approved for a lower rate of interest than any other house enhancement loan for that AC upgrade. She took my guidance and chose to progress and was, in truth, able to minimize her loan rates of interest.
During the installation, we ended up spending for Angela and her senior mom to remain in a hotel up until their examinations and upgrades were complete to ensure they were comfortable throughout the procedure.
Now, Angelas planetary system covers 100% of the electrical energy used in her house. Thanks to the air conditioning upgrade, they have actually decreased their energy consumption greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to setting up solar. This is what we mean by “customer care.”
From a national viewpoint, how can we enhance access to renewable enery?
From my experience, there is a vast gap in access. The majority of the house owners that we check out are fortunate to own a house, yet much of them have actually not qualified for solar due to several combined or separated factors such as subprime credit rating, lower yearly family earnings, self-employment, or an absence of understanding of available loan programs. These neighborhoods require more support and education on the significance of installing a planetary system that can conserve them money. We require to provide more people with chances to embrace renewable resource with fewer hassles.
How has your Accelerate membership assisted your business?
By empowering us to believe that there is someone there to support our development in this market, and offering us the opportunity to satisfy others in the same boat. Now I understand that there is hope for minority little businesses in the renewable resource industry.
How can potential partners work with you?
It is very important that we share the very same worths and objective to help others, even if it suggests leaving our comfort zones. It may cost a bit more for us to do business, however its worth it in the end for our clients. We d like to fulfill to go over possible partnership opportunities if youre ready to begin there.
Is there anything else you want to share with ACORE members and partners?
We are genuinely grateful for the Accelerate membership program and for all of the chances you have offered. I know this is just the start, and we have a long road ahead of us; nevertheless, I look forward to becoming a sponsor to help lead the way for other Accelerate members in the future– with an unique thanks to all of my consumers and partners at SUNTEX, because they are the fuel that drives the objective!
To find out more about SUNTEX, visit