Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Additionally, even though solar energy has actually been around for a while, the fundamentals of these jobs are not widely taught in school. During our preliminary consultation, I kept in mind that they might only accomplish about 56% of solar energy offset due to their homes usage rates and shading from trees on the property. We discussed a few additional energy effectiveness upgrades to the home to lower energy intake, which could provide a higher energy offset. Angela at first flinched at the thought of investing more money into the home, but eventually she called me back and stated she wanted to move forward with the solar and energy effectiveness upgrades. Thanks to the Air conditioning upgrade, they have reduced their energy consumption significantly, and she has a flat, predictable solar payment each month that is less than she was paying prior to installing solar.

The American Council on Renewable Energy (ACORE) is happy to share the 4th installment in our “Accelerating Renewables” blog site series.
Each installation features market leaders and subjects connected to accelerating a fair and simply transition to a renewable resource economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member business are flourishing in the eco-friendly energy sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and constantly search for chances to serve others– be it by supplying remarkable customer service, language translations, or simply sharing understanding with others. My individual objectives and desire to assist others led me to operate in the renewable energy sector, where I can pursue this dream on a larger scale.
Inform us about SUNTEX?
Our businesss objective is simple: we wish to make solar easy and inexpensive every step of the method. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– assist Spanish speakers understand and adopt renewable resource as a lifestyle, assisting generations to come.
Please share with us more about your journey towards developing SUNTEX. Existed an “aha moment” when you decided to focus on solar?
Back in August of 2018, my business partner and I had the opportunity to join a really appealing little solar setup company in Houston. Through this work we saw the chance offered to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I integrated his experience in offering to the Hispanic market with my client service proficiency to create SUNTEX where “the customer is the reason we exist as a business”. Our focus is linking the Hispanic community and our clients with exceptional customer service.
Why is focusing on the Hispanic neighborhood a priority for SUNTEX?
Number One: it is in our blood. My business partner and I are native Spanish speakers, and we can identify well with our individuals and their worldview. Number Two: in the past, we have actually personally experienced a lack of care and communication from those that can not relate to our culture. We knew that solar advantages everyone, regardless of race or background, which our individuals would require a great deal of support to understand how to obtain this benefit for their homes.
What obstacles do you face? Why?
Being a small business with a high level of service expectations for our consumers comes with its own set of difficulties. In addition, even though solar energy has actually been around for a while, the fundamentals of these jobs are not extensively taught in school.
How are you making an effect through SUNTEX?
By merely measuring up to our sincere values. I have learned throughout my life that in service, there is no other method to do it right but to be truthful. While others may take shortcuts, the truth constantly dominates.
Please show us a recent company success story.
Recently, after assisting a client “go solar” in 2 of her homes, she referred a brand-new client called Angela to us. During our initial consultation, I kept in mind that they might just achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the home. We discussed a couple of additional energy effectiveness upgrades to your home to lower energy intake, which could supply a greater energy offset. Angela at first flinched at the thought of investing more money into the house, however ultimately she called me back and stated she wished to move forward with the solar and energy performance upgrades. We completed a Home Energy Audit to see why her use was so high and discovered that her house needed a larger a/c unit, plus additional ducts to disperse the a/c evenly throughout the home. We likewise informed her that the finance partner could add the expense of that upgrade to the solar loan– and that in doing so, she might certify for a lower rates of interest than any other home enhancement loan for that AC upgrade. She took my recommendations and decided to progress and was, in fact, able to minimize her loan rate of interest.
During the setup, we wound up paying for Angela and her elderly mother to stay in a hotel until their assessments and upgrades were complete to ensure they were comfy throughout the procedure.
Now, Angelas planetary system covers 100% of the electricity used in her house. Thanks to the a/c upgrade, they have reduced their energy usage greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying before installing solar. This is what we suggest by “client service.”
From a nationwide viewpoint, how can we enhance access to eco-friendly enery?
Most of the homeowners that we visit are fortunate to own a house, yet many of them have not qualified for solar due to numerous combined or separated factors such as subprime credit rating, lower yearly family earnings, self-employment, or a lack of understanding of readily available loan programs. We need to offer more people with chances to embrace renewable energy with fewer inconveniences.
How has your Accelerate subscription helped your organization?
By empowering us to believe that there is somebody there to support our growth in this market, and offering us the chance to fulfill others in the same boat. Now I understand that there is expect minority little businesses in the renewable resource industry.
How can prospective partners do organization with you?
It is essential that we share the exact same values and objective to assist others, even if it implies getting out of our convenience zones. It may cost a little more for us to do company, but its worth it in the end for our clients. We d like to meet to go over possible partnership chances if youre willing to begin there.
Exists anything else you want to show ACORE members and partners?
We are really grateful for the Accelerate membership program and for all of the opportunities you have supplied. I know this is only the beginning, and we have a long roadway ahead of us; however, I eagerly anticipate becoming a sponsor to help pave the way for other Accelerate members in the future– with an unique thanks to all of my clients and partners at SUNTEX, given that they are the fuel that drives the objective!
To read more about SUNTEX, visit https://suntexllc.com/.
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