Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Additionally, even though solar energy has actually been around for a while, the essentials of these tasks are not widely taught in school. Throughout our preliminary appointment, I kept in mind that they could only achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the home. We discussed a couple of extra energy performance upgrades to the house to minimize energy consumption, which could offer a higher energy balanced out. Angela initially winced at the idea of investing more cash into the house, but eventually she called me back and said she desired to move forward with the solar and energy performance upgrades. Thanks to the Air conditioning upgrade, they have minimized their energy intake greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying before installing solar.

The American Council on Renewable Energy (ACORE) is happy to share the 4th installment in our “Accelerating Renewables” blog site series.
Each installment features market leaders and subjects related to accelerating an equitable and simply shift to an eco-friendly energy economy. In recognition of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member companies are prospering in the renewable resource sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and always search for opportunities to serve others– be it by supplying extraordinary customer care, language translations, or just sharing knowledge with others. My individual objectives and desire to assist others led me to operate in the renewable resource sector, where I can pursue this dream on a bigger scale.
Inform us about SUNTEX?
Our companys objective is basic: we wish to make solar easy and budget friendly every action of the way. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– help Spanish speakers understand and embrace eco-friendly energy as a way of life, assisting generations to come.
Please show us more about your journey towards establishing SUNTEX. Was there an “aha moment” when you decided to focus on solar?
Back in August of 2018, my service partner and I had the opportunity to join an extremely promising little solar setup business in Houston. Through this work we saw the chance readily available to bring solar into our (the Hispanic) community.
Why is focusing on the Hispanic community a priority for SUNTEX?
Number One: it remains in our blood. My business partner and I are native Spanish speakers, and we can recognize well with our people and their worldview. Number Two: in the past, we have actually personally experienced a lack of care and communication from those that can not determine with our culture. We understood that solar benefits everyone, no matter race or background, and that our people would require a lot of assistance to comprehend how to obtain this advantage for their houses.
What challenges do you face? Why?
Being a small company with a high level of service expectations for our consumers comes with its own set of difficulties. Nevertheless, the biggest difficulty we deal with is shared by a variety of small services: turnover. In addition, although solar energy has actually been around for a while, the essentials of these jobs are not extensively taught in school. We have to invest a lot amount of time training sales personnel to make sure they are able to supply a high level of client service.
How are you making an effect through SUNTEX?
By merely measuring up to our honest values. I have actually discovered throughout my life that in company, there is no other method to do it best however to be sincere. While others may take faster ways, the truth constantly prevails.
Please share with us a recent business success story.
During our preliminary consultation, I kept in mind that they could only accomplish about 56% of solar energy offset due to their homes usage rates and shading from trees on the residential or commercial property. We talked about a few additional energy effectiveness upgrades to the house to decrease energy intake, which might supply a higher energy balanced out. Angela at first winced at the idea of investing more money into the house, however eventually she called me back and said she wanted to move forward with the solar and energy effectiveness upgrades.
Throughout the installation, we wound up paying for Angela and her elderly mom to remain in a hotel until their upgrades and examinations were complete to ensure they were comfortable throughout the process.
Now, Angelas solar system covers 100% of the electrical energy utilized in her house. Thanks to the a/c upgrade, they have reduced their energy usage greatly, and she has a flat, predictable solar payment each month that is less than she was paying before installing solar. This is what we suggest by “customer care.”
From a nationwide point of view, how can we enhance access to sustainable enery?
From my experience, there is a vast space in access. The majority of the property owners that we check out are fortunate to own a home, yet many of them have actually not qualified for solar due to a number of combined or separated elements such as subprime credit history, lower yearly home income, self-employment, or a lack of knowledge of offered loan programs. These neighborhoods need more support and education on the value of setting up a planetary system that can save them money. We need to supply more individuals with chances to embrace renewable resource with fewer hassles.
How has your Accelerate subscription assisted your business?
By empowering us to believe that there is somebody there to support our growth in this industry, and offering us the chance to satisfy others in the same boat. Now I understand that there is expect minority small companies in the renewable resource market.
How can prospective partners do company with you?
It is important that we share the same worths and objective to help others, even if it suggests getting out of our comfort zones. It may cost a little more for us to do service, but its worth it in the end for our consumers. We d love to fulfill to talk about possible collaboration opportunities if youre prepared to start there.
Exists anything else you wish to share with ACORE members and partners?
We are really grateful for the Accelerate membership program and for all of the chances you have actually provided. I understand this is only the beginning, and we have a long road ahead of us; however, I look forward to ending up being a sponsor to help pave the method for other Accelerate members in the future– with an unique thanks to all of my consumers and collaborators at SUNTEX, considering that they are the fuel that drives the mission!
To get more information about SUNTEX, see https://suntexllc.com/.
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