Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installment in our “Accelerating Renewables” blog series.
Each installation includes industry leaders and subjects associated with speeding up an equitable and simply shift to a renewable energy economy. In acknowledgment of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member business are prospering in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly search for chances to serve others– be it by supplying remarkable customer service, language translations, or just sharing knowledge with others. My individual goals and desire to help others led me to work in the renewable energy sector, where I can pursue this dream on a larger scale.
Inform us about SUNTEX?
Our companys objective is easy: we desire to make solar simple and budget friendly every step of the way. We mainly serve the Hispanic community in Texas. That is what we do best– help Spanish speakers understand and adopt renewable energy as a way of living, assisting generations to come.
Please show us more about your journey toward developing SUNTEX. Was there an “aha minute” when you decided to focus on solar?
Back in August of 2018, my business partner and I had the opportunity to sign up with a very appealing little solar setup business in Houston. Through this work we saw the opportunity available to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I integrated his experience in selling to the Hispanic market with my customer support expertise to create SUNTEX where “the client is the reason we exist as a business”. Our focus is connecting the Hispanic neighborhood and our consumers with exceptional client service.
Why is concentrating on the Hispanic neighborhood a concern for SUNTEX?
Number Two: in the past, we have personally experienced a lack of care and communication from those that can not determine with our culture. We knew that solar benefits everyone, regardless of race or background, and that our people would require a lot of support to comprehend how to obtain this benefit for their homes.
What obstacles do you face? Why?
Being a little business with a high level of service expectations for our clients comes with its own set of difficulties. In addition, even though solar energy has been around for a while, the fundamentals of these tasks are not commonly taught in school.
How are you making an impact through SUNTEX?
By merely living up to our sincere worths. I have learned throughout my life that in company, there is no other method to do it best however to be sincere. While others might take faster ways, the truth constantly prevails.
Please show us a recent company success story.
During our initial visit, I kept in mind that they might only attain about 56% of solar energy balanced out due to their homes consumption rates and shading from trees on the home. We went over a couple of additional energy effectiveness upgrades to the house to lower energy intake, which might offer a greater energy balanced out. Angela at first flinched at the thought of investing more cash into the house, but eventually she called me back and said she desired to move forward with the solar and energy effectiveness upgrades.
Throughout the setup, we ended up spending for Angela and her elderly mom to remain in a hotel up until their upgrades and assessments were total to ensure they were comfortable throughout the procedure.
Now, Angelas solar system covers 100% of the electrical energy utilized in her home. Thanks to the a/c upgrade, they have actually decreased their energy intake considerably, and she has a flat, predictable solar payment every month that is less than she was paying prior to installing solar. This is what we imply by “client service.”
From a nationwide perspective, how can we improve access to renewable enery?
From my experience, there is a vast space in access. The majority of the property owners that we check out are lucky to own a house, yet a number of them have not certified for solar due to a number of combined or isolated elements such as subprime credit rating, lower annual home earnings, self-employment, or an absence of understanding of offered loan programs. These communities require more support and education on the value of installing a planetary system that can conserve them cash. We need to supply more people with opportunities to adopt sustainable energy with less hassles.
How has your Accelerate subscription assisted your organization?
By empowering us to think that there is someone there to support our development in this market, and providing us the opportunity to fulfill others in the very same boat. Now I know that there is wish for minority small companies in the renewable energy market.
How can prospective partners do service with you?
It is very important that we share the very same worths and objective to help others, even if it suggests getting out of our convenience zones. It may cost a little more for us to do organization, however its worth it in the end for our customers. If youre willing to start there, we d like to fulfill to discuss possible cooperation chances.
Is there anything else you would like to show ACORE members and partners?
We are truly grateful for the Accelerate membership program and for all of the opportunities you have actually provided. I know this is only the beginning, and we have a long road ahead of us; nevertheless, I look forward to becoming a sponsor to assist pave the method for other Accelerate members in the future– with an unique thanks to all of my clients and collaborators at SUNTEX, since they are the fuel that drives the objective!
To read more about SUNTEX, see https://suntexllc.com/.
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Furthermore, even though solar energy has actually been around for a while, the fundamentals of these jobs are not widely taught in school. Throughout our initial consultation, I kept in mind that they could just accomplish about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the residential or commercial property. We discussed a few extra energy efficiency upgrades to the house to minimize energy usage, which could offer a higher energy balanced out. Angela initially flinched at the idea of investing more money into the home, but ultimately she called me back and said she desired to move forward with the solar and energy effectiveness upgrades. Thanks to the A/c upgrade, they have actually lowered their energy intake greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying before setting up solar.