Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installment in our “Accelerating Renewables” blog series.
Each installment includes market leaders and subjects connected to speeding up an equitable and simply shift to a sustainable energy economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member business are growing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and always look for chances to serve others– be it by offering exceptional client service, language translations, or merely sharing understanding with others. My individual goals and desire to assist others led me to operate in the renewable resource sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our companys objective is easy: we desire to make solar easy and economical every step of the method. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– assist Spanish speakers comprehend and adopt renewable resource as a lifestyle, helping generations to come.
Please share with us more about your journey toward establishing SUNTEX. Existed an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my service partner and I had the chance to join an extremely promising small solar setup business in Houston. Through this work we saw the chance available to bring solar into our (the Hispanic) community. As an outcome, my partner and I combined his experience in selling to the Hispanic market with my customer support competence to develop SUNTEX where “the consumer is the factor we exist as a business”. Our focus is linking the Hispanic neighborhood and our customers with outstanding customer care.
Why is concentrating on the Hispanic neighborhood a top priority for SUNTEX?
Number Two: in the past, we have actually personally experienced an absence of care and interaction from those that can not determine with our culture. We understood that solar advantages everyone, regardless of race or background, and that our people would need a lot of support to comprehend how to get this benefit for their houses.
What obstacles do you face? Why?
Being a small business with a high level of service expectations for our clients comes with its own set of difficulties. Furthermore, even though solar energy has been around for a while, the basics of these tasks are not widely taught in school.
How are you making an effect through SUNTEX?
By just measuring up to our sincere values. I have actually found out throughout my life that in service, there is no other method to do it best however to be honest. While others may take faster ways, the truth constantly prevails.
Please show us a current company success story.
During our initial consultation, I kept in mind that they could just achieve about 56% of solar energy offset due to their homes intake rates and shading from trees on the home. We went over a few extra energy performance upgrades to the house to minimize energy intake, which could provide a greater energy offset. Angela at first flinched at the idea of investing more money into the home, however ultimately she called me back and said she desired to move forward with the solar and energy efficiency upgrades.
During the setup, we wound up paying for Angela and her senior mom to remain in a hotel till their evaluations and upgrades were total to guarantee they were comfy throughout the process.
Now, Angelas planetary system covers 100% of the electricity utilized in her house. Thanks to the AC upgrade, they have actually lowered their energy intake greatly, and she has a flat, predictable solar payment monthly that is less than she was paying prior to installing solar. This is what we suggest by “customer support.”
From a nationwide viewpoint, how can we enhance access to renewable enery?
From my experience, there is a vast space in gain access to. The majority of the homeowners that we check out are lucky to own a house, yet a lot of them have actually not received solar due to numerous combined or isolated elements such as subprime credit rating, lower annual home income, self-employment, or a lack of understanding of available loan programs. These communities require more assistance and education on the importance of setting up a solar system that can save them money. We require to offer more people with opportunities to embrace renewable resource with less inconveniences.
How has your Accelerate subscription assisted your organization?
By empowering us to think that there is someone there to support our growth in this market, and providing us the opportunity to satisfy others in the very same boat. Now I know that there is hope for minority small companies in the eco-friendly energy industry.
How can possible partners do company with you?
It is essential that we share the same worths and objective to help others, even if it suggests leaving our convenience zones. It might cost a little bit more for us to do service, however its worth it in the end for our clients. If youre prepared to begin there, we d love to satisfy to talk about possible collaboration chances.
Is there anything else you would like to show ACORE members and partners?
We are truly grateful for the Accelerate membership program and for all of the opportunities you have supplied. I know this is only the start, and we have a long road ahead of us; however, I eagerly anticipate becoming a sponsor to assist pave the way for other Accelerate members in the future– with an unique thanks to all of my clients and partners at SUNTEX, considering that they are the fuel that drives the mission!
To read more about SUNTEX, check out https://suntexllc.com/.
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In addition, even though solar energy has been around for a while, the basics of these jobs are not commonly taught in school. During our initial visit, I noted that they could only achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the property. We went over a couple of additional energy efficiency upgrades to the home to decrease energy intake, which might offer a higher energy balanced out. Angela at first winced at the thought of investing more money into the house, but eventually she called me back and said she wanted to move forward with the solar and energy performance upgrades. Thanks to the Air conditioner upgrade, they have reduced their energy intake greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to installing solar.