Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has been around for a while, the essentials of these tasks are not commonly taught in school. Throughout our initial visit, I noted that they might just achieve about 56% of solar energy offset due to their homes intake rates and shading from trees on the home. We went over a few extra energy efficiency upgrades to the house to lower energy consumption, which might provide a higher energy offset. Angela initially winced at the thought of investing more cash into the house, but ultimately she called me back and said she wanted to move forward with the solar and energy effectiveness upgrades. Thanks to the AC upgrade, they have lowered their energy usage significantly, and she has a flat, predictable solar payment each month that is less than she was paying prior to installing solar.

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installment in our “Accelerating Renewables” blog series.
Each installation features market leaders and topics related to speeding up a fair and simply shift to a renewable energy economy. In recognition of National Hispanic Heritage Month, our September features highlight how 3 Hispanic-owned Accelerate member business are prospering in the renewable resource sector.
What inspired you to start SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly search for opportunities to serve others– be it by providing remarkable client service, language translations, or just sharing knowledge with others. My individual objectives and desire to help others led me to work in the sustainable energy sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our companys mission is easy: we desire to make solar simple and inexpensive every step of the method. We largely serve the Hispanic community in Texas. That is what we do best– assist Spanish speakers understand and adopt renewable resource as a way of life, helping generations to come.
Please share with us more about your journey towards establishing SUNTEX. Was there an “aha moment” when you decided to focus on solar?
Back in August of 2018, my organization partner and I had the chance to sign up with an extremely promising small solar setup business in Houston. Through this work we saw the opportunity readily available to bring solar into our (the Hispanic) community. As an outcome, my partner and I integrated his experience in offering to the Hispanic market with my customer service expertise to produce SUNTEX where “the customer is the factor we exist as a company”. Our focus is linking the Hispanic neighborhood and our clients with exceptional customer support.
Why is focusing on the Hispanic neighborhood a concern for SUNTEX?
Primary: it remains in our blood. My organization partner and I are native Spanish speakers, and we can determine well with our individuals and their worldview. Number Two: in the past, we have personally experienced an absence of care and interaction from those that can not relate to our culture. We knew that solar advantages everybody, despite race or background, which our individuals would require a lot of assistance to comprehend how to obtain this benefit for their homes.
What challenges do you face? Why?
Being a small business with a high level of service expectations for our consumers features its own set of obstacles. However, the greatest difficulty we face is shared by a number of small organizations: turnover. Furthermore, despite the fact that solar power has actually been around for a while, the basics of these tasks are not commonly taught in school. We have to invest a lot amount of time training sales staff to make sure they are able to supply a high level of consumer service.
How are you making an effect through SUNTEX?
By merely living up to our sincere worths. I have found out throughout my life that in service, there is no other way to do it ideal however to be truthful. While others might take shortcuts, the truth always prevails.
Please show us a current company success story.
Throughout our initial appointment, I kept in mind that they could only accomplish about 56% of solar energy offset due to their houses consumption rates and shading from trees on the home. We talked about a couple of extra energy efficiency upgrades to the house to reduce energy usage, which might offer a greater energy balanced out. Angela at first cringed at the thought of investing more cash into the home, however ultimately she called me back and stated she desired to move forward with the solar and energy efficiency upgrades.
Throughout the installation, we ended up paying for Angela and her senior mom to remain in a hotel till their assessments and upgrades were complete to guarantee they were comfortable throughout the process.
Now, Angelas planetary system covers 100% of the electrical energy utilized in her house. Thanks to the air conditioner upgrade, they have actually minimized their energy consumption significantly, and she has a flat, foreseeable solar payment monthly that is less than she was paying prior to installing solar. This is what we mean by “client service.”
From a nationwide point of view, how can we enhance access to sustainable enery?
Most of the property owners that we check out are lucky to own a home, yet many of them have actually not qualified for solar due to a number of combined or isolated aspects such as subprime credit score, lower yearly family earnings, self-employment, or an absence of knowledge of available loan programs. We require to offer more individuals with opportunities to embrace renewable energy with fewer hassles.
How has your Accelerate subscription helped your organization?
By empowering us to believe that there is someone there to support our growth in this industry, and offering us the opportunity to satisfy others in the exact same boat. Now I understand that there is hope for minority small companies in the renewable resource market.
How can potential partners work with you?
It is necessary that we share the very same worths and objective to assist others, even if it indicates getting out of our convenience zones. It might cost a bit more for us to do organization, but its worth it in the end for our customers. If youre prepared to begin there, we d like to meet to go over possible cooperation opportunities.
Exists anything else you would like to share with ACORE members and partners?
We are truly grateful for the Accelerate subscription program and for all of the chances you have actually offered. I understand this is just the beginning, and we have a long road ahead of us; nevertheless, I eagerly anticipate ending up being a sponsor to help pave the way for other Accelerate members in the future– with an unique thanks to all of my customers and partners at SUNTEX, since they are the fuel that drives the mission!
For more information about SUNTEX, visit