Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Furthermore, even though solar energy has actually been around for a while, the fundamentals of these tasks are not widely taught in school. Throughout our preliminary visit, I kept in mind that they might just achieve about 56% of solar energy balanced out due to their houses intake rates and shading from trees on the home. We discussed a few extra energy effectiveness upgrades to the house to reduce energy intake, which could provide a higher energy balanced out. Angela initially winced at the idea of investing more money into the home, but eventually she called me back and stated she desired to move forward with the solar and energy effectiveness upgrades. Thanks to the Air conditioner upgrade, they have decreased their energy consumption considerably, and she has a flat, predictable solar payment each month that is less than she was paying prior to setting up solar.

The American Council on Renewable Energy (ACORE) is pleased to share the 4th installation in our “Accelerating Renewables” blog site series.
Each installation includes market leaders and subjects connected to accelerating an equitable and simply transition to a renewable energy economy. In acknowledgment of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member companies are flourishing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and always search for opportunities to serve others– be it by providing exceptional customer service, language translations, or just sharing knowledge with others. My personal goals and desire to assist others led me to operate in the renewable resource sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our businesss objective is basic: we desire to make solar simple and affordable every step of the way. We mainly serve the Hispanic community in Texas. That is what we do best– assist Spanish speakers understand and embrace renewable resource as a way of living, assisting generations to come.
Please share with us more about your journey towards establishing SUNTEX. Existed an “aha minute” when you chose to focus on solar?
Back in August of 2018, my business partner and I had the chance to join a very appealing little solar setup company in Houston. Through this work we saw the opportunity offered to bring solar into our (the Hispanic) community. As a result, my partner and I combined his experience in selling to the Hispanic market with my client service know-how to produce SUNTEX where “the client is the factor we exist as a company”. Our focus is linking the Hispanic community and our consumers with exceptional customer care.
Why is concentrating on the Hispanic neighborhood a top priority for SUNTEX?
Number Two: in the past, we have actually personally experienced a lack of care and communication from those that can not determine with our culture. We understood that solar advantages everyone, regardless of race or background, and that our people would need a lot of assistance to comprehend how to obtain this advantage for their homes.
What challenges do you deal with? Why?
Being a little company with a high level of service expectations for our customers includes its own set of obstacles. Nevertheless, the greatest obstacle we deal with is shared by a number of small services: turnover. In addition, despite the fact that solar energy has actually been around for a while, the essentials of these jobs are not commonly taught in school. So, we have to invest a lot quantity of time training sales personnel to make sure they are able to provide a high level of customer care.
How are you making an impact through SUNTEX?
By just measuring up to our sincere values. I have found out throughout my life that in business, there is no other way to do it best however to be truthful. While others may take faster ways, the fact constantly dominates.
Please show us a recent business success story.
Throughout our initial visit, I noted that they could just attain about 56% of solar energy offset due to their homes usage rates and shading from trees on the residential or commercial property. We went over a few additional energy efficiency upgrades to the house to decrease energy intake, which might offer a greater energy balanced out. Angela initially winced at the thought of investing more money into the home, however ultimately she called me back and stated she desired to move forward with the solar and energy effectiveness upgrades.
Throughout the installation, we ended up spending for Angela and her elderly mom to remain in a hotel until their upgrades and inspections were complete to ensure they were comfy throughout the procedure.
Now, Angelas planetary system covers 100% of the electrical energy used in her house. Thanks to the a/c upgrade, they have reduced their energy intake considerably, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to installing solar. This is what we indicate by “client service.”
From a national viewpoint, how can we improve access to renewable enery?
From my experience, there is a vast space in access. The majority of the house owners that we check out are fortunate to own a house, yet numerous of them have not received solar due to several combined or separated aspects such as subprime credit rating, lower annual family earnings, self-employment, or an absence of understanding of readily available loan programs. These neighborhoods need more assistance and education on the value of setting up a solar system that can save them cash. We require to supply more people with chances to adopt renewable resource with fewer inconveniences.
How has your Accelerate subscription helped your organization?
By empowering us to think that there is someone there to support our development in this industry, and providing us the chance to meet others in the exact same boat. Now I understand that there is hope for minority small companies in the renewable resource market.
How can potential partners work with you?
It is very important that we share the exact same worths and objective to assist others, even if it implies leaving our comfort zones. It may cost a little bit more for us to do organization, but its worth it in the end for our customers. If youre willing to start there, we d love to fulfill to talk about possible partnership opportunities.
Exists anything else you would like to share with ACORE members and partners?
We are genuinely grateful for the Accelerate subscription program and for all of the opportunities you have offered. I know this is only the beginning, and we have a long road ahead of us; nevertheless, I eagerly anticipate ending up being a sponsor to assist pave the way for other Accelerate members in the future– with an unique thanks to all of my customers and partners at SUNTEX, since they are the fuel that drives the mission!
To get more information about SUNTEX, visit https://suntexllc.com/.
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