Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Additionally, even though solar energy has been around for a while, the basics of these jobs are not widely taught in school. During our initial visit, I kept in mind that they might just accomplish about 56% of solar energy offset due to their homes intake rates and shading from trees on the home. We went over a few additional energy efficiency upgrades to the house to minimize energy consumption, which might provide a greater energy offset. Angela initially flinched at the thought of investing more money into the house, but ultimately she called me back and said she wanted to move forward with the solar and energy efficiency upgrades. Thanks to the A/c upgrade, they have actually decreased their energy usage considerably, and she has a flat, predictable solar payment each month that is less than she was paying prior to installing solar.

The American Council on Renewable Energy (ACORE) is happy to share the 4th installment in our “Accelerating Renewables” blog series.
Each installation includes market leaders and topics related to accelerating a fair and simply shift to a renewable resource economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member companies are growing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly search for chances to serve others– be it by offering extraordinary client service, language translations, or simply sharing understanding with others. My personal goals and desire to assist others led me to work in the renewable resource sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our companys mission is basic: we desire to make solar simple and inexpensive every step of the method. We largely serve the Hispanic community in Texas. That is what we do best– assist Spanish speakers understand and embrace renewable resource as a lifestyle, assisting generations to come.
Please share with us more about your journey toward developing SUNTEX. Existed an “aha moment” when you decided to concentrate on solar?
Back in August of 2018, my organization partner and I had the opportunity to sign up with an extremely promising small solar setup company in Houston. Through this work we saw the chance available to bring solar into our (the Hispanic) community. As an outcome, my partner and I integrated his experience in selling to the Hispanic market with my customer care know-how to produce SUNTEX where “the customer is the reason we exist as a business”. Our focus is connecting the Hispanic neighborhood and our consumers with exceptional client service.
Why is concentrating on the Hispanic neighborhood a priority for SUNTEX?
Number Two: in the past, we have actually personally experienced an absence of care and communication from those that can not determine with our culture. We understood that solar benefits everybody, regardless of race or background, and that our people would require a lot of assistance to understand how to get this benefit for their homes.
What difficulties do you face? Why?
Being a small company with a high level of service expectations for our clients comes with its own set of challenges. In addition, even though solar energy has been around for a while, the essentials of these tasks are not commonly taught in school.
How are you making an impact through SUNTEX?
By merely measuring up to our truthful worths. I have actually discovered throughout my life that in service, there is no other way to do it ideal however to be sincere. While others may take faster ways, the fact always prevails.
Please show us a current business success story.
Just recently, after assisting a customer “go solar” in two of her houses, she referred a brand-new client called Angela to us. Throughout our initial visit, I kept in mind that they might only accomplish about 56% of solar energy offset due to their homes usage rates and shading from trees on the property. We talked about a few extra energy effectiveness upgrades to your house to reduce energy consumption, which could supply a higher energy balanced out. Angela at first cringed at the thought of investing more money into the home, but eventually she called me back and stated she wished to move forward with the solar and energy performance upgrades. We completed a Home Energy Audit to see why her usage was so high and discovered that her home needed a bigger a/c unit, plus extra ducts to disperse the air conditioning evenly throughout the home. We likewise told her that the finance partner might include the expense of that upgrade to the solar loan– which in doing so, she could qualify for a lower rate of interest than any other house improvement loan for that air conditioner upgrade. She took my recommendations and chose to move forward and was, in truth, able to minimize her loan rates of interest.
Throughout the installation, we wound up paying for Angela and her senior mother to remain in a hotel up until their assessments and upgrades were complete to guarantee they were comfortable throughout the process.
Now, Angelas planetary system covers 100% of the electricity used in her house. Thanks to the a/c upgrade, they have reduced their energy intake significantly, and she has a flat, predictable solar payment monthly that is less than she was paying before setting up solar. This is what we imply by “customer care.”
From a nationwide perspective, how can we enhance access to eco-friendly enery?
Most of the homeowners that we visit are fortunate to own a home, yet many of them have actually not qualified for solar due to several combined or isolated elements such as subprime credit rating, lower yearly household income, self-employment, or a lack of knowledge of readily available loan programs. We need to supply more people with chances to embrace eco-friendly energy with fewer hassles.
How has your Accelerate subscription helped your service?
By empowering us to believe that there is someone there to support our growth in this industry, and giving us the opportunity to meet others in the very same boat. Now I understand that there is hope for minority small services in the renewable energy industry.
How can potential partners work with you?
It is necessary that we share the exact same worths and mission to help others, even if it implies getting out of our comfort zones. It might cost a little more for us to do service, however its worth it in the end for our clients. If youre willing to start there, we d like to satisfy to talk about possible collaboration chances.
Is there anything else you would like to show ACORE members and partners?
We are really grateful for the Accelerate membership program and for all of the chances you have actually provided. I understand this is only the start, and we have a long road ahead of us; nevertheless, I look forward to ending up being a sponsor to assist pave the method for other Accelerate members in the future– with an unique thanks to all of my clients and collaborators at SUNTEX, because they are the fuel that drives the objective!
To find out more about SUNTEX, go to