Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has been around for a while, the basics of these tasks are not commonly taught in school. During our initial consultation, I kept in mind that they could only accomplish about 56% of solar energy balanced out due to their homes intake rates and shading from trees on the residential or commercial property. We talked about a couple of additional energy performance upgrades to the home to lower energy usage, which might provide a greater energy offset. Angela initially flinched at the thought of investing more money into the house, but eventually she called me back and said she wanted to move forward with the solar and energy efficiency upgrades. Thanks to the AC upgrade, they have lowered their energy consumption significantly, and she has a flat, predictable solar payment each month that is less than she was paying prior to setting up solar.

The American Council on Renewable Energy (ACORE) is pleased to share the fourth installation in our “Accelerating Renewables” blog series.
Each installation features market leaders and subjects associated with accelerating an equitable and simply transition to a renewable resource economy. In acknowledgment of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member companies are flourishing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I always set high expectations for myself and constantly look for chances to serve others– be it by offering exceptional customer support, language translations, or just sharing understanding with others. My individual objectives and desire to help others led me to operate in the eco-friendly energy sector, where I can pursue this dream on a bigger scale.
Inform us about SUNTEX?
Our companys mission is easy: we wish to make solar easy and budget-friendly every action of the way. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– help Spanish speakers comprehend and adopt renewable energy as a way of living, helping generations to come.
Please show us more about your journey towards developing SUNTEX. Existed an “aha moment” when you chose to concentrate on solar?
Back in August of 2018, my service partner and I had the opportunity to sign up with an extremely appealing small solar installation business in Houston. Through this work we saw the chance readily available to bring solar into our (the Hispanic) neighborhood.
Why is concentrating on the Hispanic neighborhood a concern for SUNTEX?
Number Two: in the past, we have personally experienced a lack of care and communication from those that can not identify with our culture. We knew that solar benefits everybody, regardless of race or background, and that our people would need a lot of assistance to understand how to get this advantage for their homes.
What challenges do you deal with? Why?
Being a small company with a high level of service expectations for our customers comes with its own set of challenges. In addition, even though solar energy has been around for a while, the fundamentals of these tasks are not widely taught in school.
How are you making an impact through SUNTEX?
By just measuring up to our sincere values. I have found out throughout my life that in company, there is no other method to do it right however to be sincere. While others may take shortcuts, the reality always dominates.
Please share with us a recent business success story.
Recently, after assisting a customer “go solar” in 2 of her houses, she referred a brand-new customer named Angela to us. Throughout our preliminary visit, I kept in mind that they might only attain about 56% of solar power offset due to their houses intake rates and shading from trees on the property. We went over a few extra energy effectiveness upgrades to your house to minimize energy usage, which could provide a higher energy balanced out. Angela at first cringed at the thought of investing more money into the house, but eventually she called me back and stated she desired to progress with the solar and energy effectiveness upgrades. We finished a Home Energy Audit to see why her usage was so high and discovered that her home required a bigger Air Conditioner system, plus extra ducts to distribute the A/C uniformly throughout your home. We also informed her that the finance partner might include the expense of that upgrade to the solar loan– which in doing so, she could get approved for a lower rates of interest than any other house improvement loan for that A/C upgrade. She took my guidance and decided to progress and was, in fact, able to minimize her loan rates of interest.
Throughout the installation, we wound up spending for Angela and her elderly mother to remain in a hotel up until their upgrades and assessments were complete to ensure they were comfy throughout the process.
Now, Angelas planetary system covers 100% of the electricity used in her home. Thanks to the Air Conditioner upgrade, they have actually minimized their energy intake greatly, and she has a flat, predictable solar payment every month that is less than she was paying before installing solar. This is what we suggest by “client service.”
From a national perspective, how can we enhance access to sustainable enery?
Many of the property owners that we go to are fortunate to own a home, yet numerous of them have actually not certified for solar due to several combined or isolated elements such as subprime credit rating, lower yearly family earnings, self-employment, or a lack of understanding of offered loan programs. We require to supply more people with chances to adopt sustainable energy with less inconveniences.
How has your Accelerate subscription helped your company?
By empowering us to think that there is somebody there to support our growth in this market, and giving us the chance to meet others in the same boat. Now I know that there is wish for minority little organizations in the renewable resource industry.
How can possible partners work with you?
It is essential that we share the exact same worths and objective to help others, even if it indicates leaving our convenience zones. It might cost a little bit more for us to do service, however its worth it in the end for our consumers. We d love to satisfy to discuss possible collaboration chances if youre willing to start there.
Exists anything else you want to show ACORE members and partners?
We are really grateful for the Accelerate membership program and for all of the chances you have supplied. I understand this is just the start, and we have a long roadway ahead of us; nevertheless, I eagerly anticipate ending up being a sponsor to assist pave the method for other Accelerate members in the future– with an unique thanks to all of my customers and partners at SUNTEX, considering that they are the fuel that drives the mission!
To learn more about SUNTEX, see https://suntexllc.com/.
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