Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Furthermore, even though solar energy has actually been around for a while, the basics of these tasks are not widely taught in school. Throughout our initial consultation, I kept in mind that they could just attain about 56% of solar energy offset due to their homes consumption rates and shading from trees on the home. We talked about a few additional energy performance upgrades to the home to minimize energy consumption, which could offer a higher energy balanced out. Angela initially winced at the idea of investing more cash into the house, but eventually she called me back and stated she wanted to move forward with the solar and energy effectiveness upgrades. Thanks to the AC upgrade, they have actually decreased their energy usage significantly, and she has a flat, predictable solar payment each month that is less than she was paying prior to setting up solar.

The American Council on Renewable Energy (ACORE) is happy to share the fourth installment in our “Accelerating Renewables” blog series.
Each installation features industry leaders and topics connected to accelerating an equitable and just shift to a renewable resource economy. In acknowledgment of National Hispanic Heritage Month, our September features highlight how 3 Hispanic-owned Accelerate member business are flourishing in the renewable resource sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and always look for opportunities to serve others– be it by providing extraordinary customer care, language translations, or merely sharing understanding with others. My personal objectives and desire to assist others led me to operate in the renewable resource sector, where I can pursue this dream on a larger scale.
Inform us about SUNTEX?
Our businesss mission is easy: we want to make solar easy and economical every action of the method. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– help Spanish speakers comprehend and adopt renewable energy as a lifestyle, helping generations to come.
Please show us more about your journey towards developing SUNTEX. Was there an “aha minute” when you decided to concentrate on solar?
Back in August of 2018, my company partner and I had the chance to join an extremely appealing small solar installation business in Houston. Through this work we saw the opportunity offered to bring solar into our (the Hispanic) community. As an outcome, my partner and I integrated his experience in selling to the Hispanic market with my client service know-how to produce SUNTEX where “the customer is the reason we exist as a company”. Our focus is linking the Hispanic neighborhood and our clients with excellent customer care.
Why is concentrating on the Hispanic neighborhood a priority for SUNTEX?
Number Two: in the past, we have actually personally experienced an absence of care and interaction from those that can not determine with our culture. We knew that solar advantages everybody, regardless of race or background, and that our people would require a lot of assistance to understand how to obtain this advantage for their houses.
What challenges do you face? Why?
Being a little business with a high level of service expectations for our customers comes with its own set of obstacles. Furthermore, even though solar energy has been around for a while, the fundamentals of these tasks are not extensively taught in school.
How are you making an effect through SUNTEX?
By simply living up to our honest worths. I have learned throughout my life that in business, there is no other method to do it right but to be truthful. While others might take shortcuts, the truth always dominates.
Please share with us a current company success story.
Recently, after assisting a customer “go solar” in 2 of her houses, she referred a brand-new client called Angela to us. Throughout our initial appointment, I noted that they could just achieve about 56% of solar power balanced out due to their homes usage rates and shading from trees on the home. We discussed a couple of extra energy efficiency upgrades to your home to lower energy consumption, which might provide a greater energy offset. Angela at first cringed at the idea of investing more money into the house, but ultimately she called me back and said she wanted to move forward with the solar and energy effectiveness upgrades. We finished a Home Energy Audit to see why her use was so high and found that her home needed a larger air conditioner unit, plus additional ducts to disperse the AC uniformly throughout your home. We likewise told her that the finance partner might add the expense of that upgrade to the solar loan– and that in doing so, she might certify for a lower rate of interest than any other home enhancement loan for that air conditioning upgrade. She took my suggestions and chose to move forward and was, in fact, able to decrease her loan interest rate.
Throughout the setup, we ended up spending for Angela and her elderly mother to remain in a hotel up until their upgrades and evaluations were complete to guarantee they were comfortable throughout the process.
Now, Angelas solar system covers 100% of the electricity utilized in her house. Thanks to the air conditioning upgrade, they have actually minimized their energy intake greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to installing solar. This is what we imply by “customer support.”
From a national point of view, how can we enhance access to sustainable enery?
From my experience, there is a vast gap in access. The majority of the house owners that we visit are fortunate to own a house, yet a lot of them have actually not received solar due to a number of combined or isolated elements such as subprime credit report, lower yearly household income, self-employment, or a lack of knowledge of readily available loan programs. These communities need more assistance and education on the value of installing a solar system that can conserve them cash. We require to supply more people with chances to adopt renewable resource with less inconveniences.
How has your Accelerate subscription helped your company?
By empowering us to believe that there is somebody there to support our development in this market, and offering us the chance to satisfy others in the very same boat. Now I understand that there is wish for minority small companies in the renewable resource market.
How can possible partners do organization with you?
It is very important that we share the exact same worths and mission to assist others, even if it means leaving our comfort zones. It might cost a bit more for us to do company, but its worth it in the end for our consumers. We d like to meet to discuss possible partnership opportunities if youre ready to start there.
Is there anything else you want to show ACORE members and partners?
We are truly grateful for the Accelerate membership program and for all of the opportunities you have offered. I know this is just the start, and we have a long roadway ahead of us; nevertheless, I eagerly anticipate ending up being a sponsor to help lead the way for other Accelerate members in the future– with an unique thanks to all of my clients and partners at SUNTEX, considering that they are the fuel that drives the objective!
To find out more about SUNTEX, see https://suntexllc.com/.
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