Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Additionally, even though solar energy has been around for a while, the fundamentals of these tasks are not widely taught in school. During our initial visit, I kept in mind that they might only achieve about 56% of solar energy offset due to their homes consumption rates and shading from trees on the residential or commercial property. We discussed a few additional energy performance upgrades to the house to minimize energy consumption, which might provide a greater energy balanced out. Angela initially cringed at the idea of investing more cash into the house, however eventually she called me back and said she desired to move forward with the solar and energy effectiveness upgrades. Thanks to the AC upgrade, they have actually decreased their energy consumption greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying before installing solar.

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installation in our “Accelerating Renewables” blog site series.
Each installation includes market leaders and subjects connected to accelerating a fair and just transition to a renewable energy economy. In recognition of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member business are growing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and always try to find chances to serve others– be it by offering remarkable client service, language translations, or just sharing knowledge with others. My personal objectives and desire to assist others led me to work in the renewable energy sector, where I can pursue this dream on a larger scale.
Inform us about SUNTEX?
Our companys objective is basic: we wish to make solar simple and inexpensive every action of the method. We largely serve the Hispanic community in Texas. That is what we do best– help Spanish speakers comprehend and adopt sustainable energy as a lifestyle, helping generations to come.
Please share with us more about your journey towards developing SUNTEX. Existed an “aha minute” when you chose to focus on solar?
Back in August of 2018, my organization partner and I had the opportunity to join a very appealing little solar setup business in Houston. Through this work we saw the chance available to bring solar into our (the Hispanic) neighborhood.
Why is focusing on the Hispanic community a concern for SUNTEX?
Number One: it remains in our blood. My organization partner and I are native Spanish speakers, and we can identify well with our individuals and their worldview. Second: in the past, we have actually personally experienced an absence of care and interaction from those that can not recognize with our culture. We understood that solar benefits everyone, regardless of race or background, which our individuals would require a lot of assistance to understand how to obtain this advantage for their homes.
What challenges do you face? Why?
Being a little company with a high level of service expectations for our consumers comes with its own set of obstacles. However, the best challenge we deal with is shared by a variety of little services: turnover. Additionally, although solar energy has been around for a while, the essentials of these tasks are not commonly taught in school. So, we have to spend a lot quantity of time training sales staff to make certain they have the ability to provide a high level of customer care.
How are you making an impact through SUNTEX?
By merely measuring up to our sincere values. I have actually discovered throughout my life that in service, there is no other way to do it right however to be truthful. While others might take faster ways, the reality constantly dominates.
Please share with us a current company success story.
Just recently, after helping a client “go solar” in two of her houses, she referred a new client named Angela to us. During our preliminary appointment, I noted that they could only accomplish about 56% of solar power balanced out due to their homes consumption rates and shading from trees on the home. We went over a couple of extra energy performance upgrades to your home to reduce energy usage, which might provide a greater energy balanced out. Angela at first winced at the idea of investing more cash into the house, however eventually she called me back and stated she wished to move on with the solar and energy efficiency upgrades. We completed a Home Energy Audit to see why her use was so high and found that her home needed a bigger air conditioner unit, plus extra ducts to distribute the AC evenly throughout your house. We also told her that the finance partner could add the cost of that upgrade to the solar loan– and that in doing so, she could receive a lower rates of interest than any other house enhancement loan for that air conditioning upgrade. She took my guidance and decided to move forward and was, in truth, able to decrease her loan rate of interest.
During the installation, we wound up spending for Angela and her elderly mom to stay in a hotel till their evaluations and upgrades were complete to guarantee they were comfortable throughout the process.
Now, Angelas planetary system covers 100% of the electrical energy utilized in her house. Thanks to the a/c upgrade, they have decreased their energy intake greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying before setting up solar. This is what we imply by “customer support.”
From a nationwide point of view, how can we improve access to eco-friendly enery?
Many of the homeowners that we check out are fortunate to own a house, yet numerous of them have not certified for solar due to several combined or separated factors such as subprime credit score, lower yearly home earnings, self-employment, or a lack of understanding of offered loan programs. We require to provide more individuals with chances to embrace eco-friendly energy with fewer hassles.
How has your Accelerate subscription helped your business?
By empowering us to think that there is someone there to support our development in this industry, and providing us the opportunity to satisfy others in the same boat. Now I know that there is wish for minority little organizations in the eco-friendly energy industry.
How can potential partners work with you?
It is essential that we share the very same values and mission to assist others, even if it indicates leaving our comfort zones. It might cost a bit more for us to do company, however its worth it in the end for our clients. If youre ready to start there, we d like to meet to discuss possible collaboration chances.
Is there anything else you would like to show ACORE members and partners?
We are genuinely grateful for the Accelerate subscription program and for all of the chances you have actually offered. I know this is only the start, and we have a long road ahead of us; however, I anticipate ending up being a sponsor to help lead the way for other Accelerate members in the future– with a special thanks to all of my customers and collaborators at SUNTEX, considering that they are the fuel that drives the objective!
To read more about SUNTEX, go to