Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has been around for a while, the essentials of these jobs are not widely taught in school. During our preliminary consultation, I kept in mind that they might only accomplish about 56% of solar energy offset due to their houses consumption rates and shading from trees on the home. We went over a couple of additional energy efficiency upgrades to the home to minimize energy intake, which might provide a higher energy offset. Angela at first flinched at the idea of investing more cash into the house, however ultimately she called me back and stated she wanted to move forward with the solar and energy efficiency upgrades. Thanks to the Air conditioner upgrade, they have reduced their energy usage greatly, and she has a flat, predictable solar payment each month that is less than she was paying before installing solar.

The American Council on Renewable Energy (ACORE) is pleased to share the 4th installation in our “Accelerating Renewables” blog site series.
Each installation features market leaders and subjects connected to speeding up a fair and simply transition to a sustainable energy economy. In acknowledgment of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member companies are flourishing in the renewable energy sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and always search for opportunities to serve others– be it by providing exceptional customer support, language translations, or just sharing knowledge with others. My individual objectives and desire to assist others led me to operate in the sustainable energy sector, where I can pursue this dream on a bigger scale.
Inform us about SUNTEX?
Our businesss objective is basic: we wish to make solar simple and budget-friendly every action of the method. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– assist Spanish speakers comprehend and adopt renewable resource as a way of living, helping generations to come.
Please show us more about your journey towards establishing SUNTEX. Was there an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my organization partner and I had the opportunity to join a very promising little solar installation business in Houston. Through this work we saw the opportunity offered to bring solar into our (the Hispanic) community. As a result, my partner and I integrated his experience in selling to the Hispanic market with my client service competence to produce SUNTEX where “the consumer is the reason we exist as a business”. Our focus is linking the Hispanic neighborhood and our customers with excellent consumer service.
Why is concentrating on the Hispanic neighborhood a concern for SUNTEX?
Number Two: in the past, we have actually personally experienced an absence of care and communication from those that can not determine with our culture. We knew that solar benefits everyone, regardless of race or background, and that our people would require a lot of assistance to comprehend how to get this benefit for their houses.
What difficulties do you face? Why?
Being a little business with a high level of service expectations for our consumers comes with its own set of challenges. Additionally, even though solar energy has been around for a while, the basics of these tasks are not widely taught in school.
How are you making an impact through SUNTEX?
By merely measuring up to our honest values. I have discovered throughout my life that in company, there is no other method to do it ideal but to be truthful. While others might take faster ways, the truth constantly dominates.
Please show us a current business success story.
Throughout our preliminary appointment, I noted that they could only accomplish about 56% of solar energy balanced out due to their houses usage rates and shading from trees on the residential or commercial property. We went over a couple of additional energy performance upgrades to the home to decrease energy consumption, which could provide a higher energy offset. Angela at first cringed at the thought of investing more money into the house, however eventually she called me back and stated she desired to move forward with the solar and energy performance upgrades.
Throughout the setup, we wound up spending for Angela and her senior mother to stay in a hotel up until their inspections and upgrades were total to guarantee they were comfortable throughout the process.
Now, Angelas solar system covers 100% of the electrical energy utilized in her house. Thanks to the air conditioning upgrade, they have actually decreased their energy usage greatly, and she has a flat, foreseeable solar payment monthly that is less than she was paying before installing solar. This is what we indicate by “customer care.”
From a national viewpoint, how can we improve access to sustainable enery?
Most of the property owners that we visit are lucky to own a home, yet numerous of them have actually not certified for solar due to a number of combined or separated elements such as subprime credit rating, lower yearly household income, self-employment, or an absence of knowledge of readily available loan programs. We require to offer more individuals with opportunities to adopt eco-friendly energy with fewer inconveniences.
How has your Accelerate membership assisted your business?
By empowering us to believe that there is somebody there to support our development in this industry, and giving us the opportunity to satisfy others in the very same boat. Now I understand that there is expect minority little services in the eco-friendly energy industry.
How can potential partners do organization with you?
It is necessary that we share the very same values and objective to help others, even if it means leaving our convenience zones. It might cost a little more for us to do company, however its worth it in the end for our customers. If youre willing to start there, we d like to satisfy to discuss possible cooperation chances.
Exists anything else you would like to show ACORE members and partners?
We are truly grateful for the Accelerate subscription program and for all of the chances you have actually offered. I know this is just the beginning, and we have a long roadway ahead of us; nevertheless, I look forward to ending up being a sponsor to help pave the way for other Accelerate members in the future– with a special thanks to all of my customers and partners at SUNTEX, since they are the fuel that drives the objective!
To read more about SUNTEX, see