Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Additionally, even though solar energy has been around for a while, the fundamentals of these tasks are not commonly taught in school. Throughout our preliminary appointment, I noted that they could just achieve about 56% of solar energy offset due to their homes consumption rates and shading from trees on the residential or commercial property. We discussed a few extra energy efficiency upgrades to the home to minimize energy consumption, which could offer a higher energy offset. Angela at first cringed at the idea of investing more money into the home, but ultimately she called me back and stated she desired to move forward with the solar and energy efficiency upgrades. Thanks to the Air conditioner upgrade, they have actually reduced their energy usage greatly, and she has a flat, predictable solar payment each month that is less than she was paying prior to installing solar.

The American Council on Renewable Energy (ACORE) is happy to share the 4th installment in our “Accelerating Renewables” blog site series.
Each installation features industry leaders and topics associated with speeding up an equitable and just shift to a renewable resource economy. In recognition of National Hispanic Heritage Month, our September functions highlight how 3 Hispanic-owned Accelerate member business are thriving in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly look for opportunities to serve others– be it by supplying exceptional customer support, language translations, or merely sharing understanding with others. My personal goals and desire to assist others led me to work in the renewable energy sector, where I can pursue this dream on a bigger scale.
Inform us about SUNTEX?
Our businesss objective is basic: we wish to make solar simple and inexpensive every step of the way. We mainly serve the Hispanic community in Texas. That is what we do best– help Spanish speakers understand and adopt renewable resource as a method of life, assisting generations to come.
Please share with us more about your journey toward establishing SUNTEX. Was there an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my service partner and I had the opportunity to join a really appealing little solar installation company in Houston. Through this work we saw the chance offered to bring solar into our (the Hispanic) neighborhood.
Why is concentrating on the Hispanic community a priority for SUNTEX?
Number One: it is in our blood. My service partner and I are native Spanish speakers, and we can determine well with our individuals and their worldview. Number Two: in the past, we have personally experienced an absence of care and communication from those that can not relate to our culture. We knew that solar advantages everybody, regardless of race or background, which our individuals would need a lot of support to understand how to obtain this benefit for their homes.
What difficulties do you deal with? Why?
Being a small company with a high level of service expectations for our consumers features its own set of challenges. Nevertheless, the biggest difficulty we face is shared by a number of small companies: turnover. Furthermore, even though solar power has actually been around for a while, the fundamentals of these tasks are not extensively taught in school. So, we need to spend a lot amount of time training sales staff to make sure they are able to offer a high level of customer service.
How are you making an effect through SUNTEX?
By simply measuring up to our truthful values. I have actually discovered throughout my life that in company, there is no other method to do it right however to be truthful. While others might take shortcuts, the reality constantly dominates.
Please share with us a recent business success story.
Throughout our initial consultation, I kept in mind that they could just achieve about 56% of solar energy balanced out due to their houses usage rates and shading from trees on the home. We went over a couple of extra energy performance upgrades to the house to minimize energy intake, which might supply a greater energy offset. Angela at first cringed at the idea of investing more cash into the house, but ultimately she called me back and said she desired to move forward with the solar and energy effectiveness upgrades.
Throughout the installation, we ended up paying for Angela and her elderly mom to remain in a hotel up until their upgrades and examinations were complete to ensure they were comfy throughout the process.
Now, Angelas solar system covers 100% of the electrical power used in her home. Thanks to the air conditioner upgrade, they have actually reduced their energy consumption significantly, and she has a flat, foreseeable solar payment monthly that is less than she was paying prior to setting up solar. This is what we imply by “customer service.”
From a nationwide viewpoint, how can we enhance access to sustainable enery?
Many of the property owners that we visit are lucky to own a home, yet many of them have actually not qualified for solar due to a number of combined or separated elements such as subprime credit rating, lower annual family income, self-employment, or a lack of understanding of available loan programs. We need to provide more people with chances to adopt sustainable energy with fewer troubles.
How has your Accelerate membership assisted your organization?
By empowering us to believe that there is somebody there to support our development in this industry, and offering us the opportunity to meet others in the very same boat. Now I understand that there is hope for minority small companies in the renewable energy market.
How can potential partners work with you?
It is essential that we share the same values and objective to help others, even if it implies leaving our comfort zones. It may cost a little more for us to do company, however its worth it in the end for our clients. We d enjoy to fulfill to talk about possible cooperation opportunities if youre prepared to begin there.
Exists anything else you would like to share with ACORE members and partners?
We are really grateful for the Accelerate subscription program and for all of the opportunities you have supplied. I know this is only the beginning, and we have a long roadway ahead of us; nevertheless, I anticipate ending up being a sponsor to help pave the way for other Accelerate members in the future– with an unique thanks to all of my consumers and partners at SUNTEX, since they are the fuel that drives the objective!
To discover more about SUNTEX, see https://suntexllc.com/.
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