Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Furthermore, even though solar energy has actually been around for a while, the fundamentals of these tasks are not extensively taught in school. During our initial visit, I kept in mind that they could just achieve about 56% of solar energy balanced out due to their homes intake rates and shading from trees on the residential or commercial property. We discussed a couple of additional energy performance upgrades to the house to reduce energy usage, which could provide a higher energy balanced out. Angela at first cringed at the thought of investing more money into the home, however ultimately she called me back and stated she wanted to move forward with the solar and energy efficiency upgrades. Thanks to the Air conditioning upgrade, they have actually reduced their energy consumption significantly, and she has a flat, predictable solar payment each month that is less than she was paying before setting up solar.

The American Council on Renewable Energy (ACORE) is happy to share the 4th installation in our “Accelerating Renewables” blog series.
Each installment includes market leaders and topics related to accelerating a fair and just shift to a renewable resource economy. In recognition of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member business are growing in the renewable resource sector.
What inspired you to start SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly look for chances to serve others– be it by offering extraordinary client service, language translations, or merely sharing understanding with others. My individual objectives and desire to assist others led me to work in the renewable resource sector, where I can pursue this dream on a larger scale.
Inform us about SUNTEX?
Our businesss objective is basic: we wish to make solar simple and budget friendly every action of the way. We mostly serve the Hispanic neighborhood in Texas. That is what we do best– assist Spanish speakers understand and embrace renewable resource as a method of life, assisting generations to come.
Please share with us more about your journey towards developing SUNTEX. Was there an “aha moment” when you decided to concentrate on solar?
Back in August of 2018, my service partner and I had the opportunity to sign up with an extremely promising small solar setup business in Houston. Through this work we saw the opportunity readily available to bring solar into our (the Hispanic) neighborhood.
Why is focusing on the Hispanic community a top priority for SUNTEX?
Number Two: in the past, we have personally experienced a lack of care and communication from those that can not recognize with our culture. We knew that solar advantages everyone, regardless of race or background, and that our people would need a lot of support to understand how to acquire this advantage for their houses.
What difficulties do you face? Why?
Being a little business with a high level of service expectations for our customers comes with its own set of obstacles. The greatest obstacle we face is shared by a number of small organizations: turnover. Additionally, although solar energy has been around for a while, the fundamentals of these tasks are not commonly taught in school. We have to invest a lot amount of time training sales staff to make sure they are able to offer a high level of client service.
How are you making an impact through SUNTEX?
By merely living up to our honest worths. I have actually learned throughout my life that in company, there is no other method to do it right but to be honest. While others might take faster ways, the reality constantly dominates.
Please show us a recent company success story.
Recently, after helping a client “go solar” in 2 of her houses, she referred a brand-new client called Angela to us. Throughout our preliminary consultation, I noted that they might just attain about 56% of solar power offset due to their homes usage rates and shading from trees on the residential or commercial property. We discussed a couple of extra energy effectiveness upgrades to your home to reduce energy intake, which might provide a greater energy offset. Angela at first flinched at the thought of investing more money into the house, however ultimately she called me back and said she wanted to move on with the solar and energy performance upgrades. We completed a Home Energy Audit to see why her use was so high and found that her house needed a larger AC unit, plus extra ducts to disperse the AC uniformly throughout the house. We also informed her that the finance partner might add the cost of that upgrade to the solar loan– which in doing so, she might qualify for a lower rate of interest than any other home improvement loan for that air conditioner upgrade. She took my advice and decided to progress and was, in reality, able to decrease her loan rate of interest.
Throughout the setup, we ended up spending for Angela and her elderly mother to stay in a hotel up until their examinations and upgrades were total to guarantee they were comfy throughout the process.
Now, Angelas solar system covers 100% of the electrical power used in her home. Thanks to the air conditioning upgrade, they have actually decreased their energy intake considerably, and she has a flat, foreseeable solar payment monthly that is less than she was paying prior to installing solar. This is what we imply by “customer care.”
From a nationwide point of view, how can we improve access to eco-friendly enery?
From my experience, there is a huge gap in access. Many of the homeowners that we visit are fortunate to own a house, yet numerous of them have not gotten approved for solar due to numerous combined or separated elements such as subprime credit score, lower annual home income, self-employment, or a lack of understanding of available loan programs. These communities need more support and education on the value of setting up a planetary system that can save them cash. We require to supply more individuals with chances to embrace sustainable energy with fewer inconveniences.
How has your Accelerate subscription assisted your business?
By empowering us to think that there is someone there to support our development in this market, and providing us the chance to satisfy others in the very same boat. Now I know that there is wish for minority small companies in the renewable resource industry.
How can prospective partners work with you?
It is essential that we share the very same values and mission to assist others, even if it means leaving our convenience zones. It might cost a little bit more for us to do business, but its worth it in the end for our customers. We d love to satisfy to go over possible cooperation chances if youre ready to start there.
Is there anything else you would like to show ACORE members and partners?
We are genuinely grateful for the Accelerate subscription program and for all of the opportunities you have offered. I know this is just the beginning, and we have a long road ahead of us; nevertheless, I look forward to becoming a sponsor to assist lead the way for other Accelerate members in the future– with a special thanks to all of my consumers and partners at SUNTEX, because they are the fuel that drives the objective!
To get more information about SUNTEX, see