Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Furthermore, even though solar energy has been around for a while, the fundamentals of these jobs are not extensively taught in school. Throughout our initial consultation, I kept in mind that they might only accomplish about 56% of solar energy offset due to their homes intake rates and shading from trees on the property. We discussed a couple of additional energy performance upgrades to the house to lower energy usage, which might provide a greater energy balanced out. Angela at first flinched at the thought of investing more cash into the house, but ultimately she called me back and said she wanted to move forward with the solar and energy effectiveness upgrades. Thanks to the Air conditioning upgrade, they have actually decreased their energy usage significantly, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to setting up solar.

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installment in our “Accelerating Renewables” blog series.
Each installment includes market leaders and topics connected to speeding up a fair and just shift to a renewable resource economy. In recognition of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member business are growing in the eco-friendly energy sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I always set high expectations for myself and always search for chances to serve others– be it by providing extraordinary client service, language translations, or simply sharing understanding with others. My individual goals and desire to assist others led me to work in the eco-friendly energy sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our companys objective is easy: we want to make solar simple and economical every step of the method. We mostly serve the Hispanic neighborhood in Texas. That is what we do best– help Spanish speakers comprehend and adopt renewable resource as a lifestyle, assisting generations to come.
Please share with us more about your journey towards establishing SUNTEX. Was there an “aha minute” when you decided to focus on solar?
Back in August of 2018, my service partner and I had the chance to sign up with an extremely appealing small solar installation company in Houston. Through this work we saw the opportunity readily available to bring solar into our (the Hispanic) community. As an outcome, my partner and I integrated his experience in offering to the Hispanic market with my client service expertise to develop SUNTEX where “the client is the factor we exist as a business”. Our focus is connecting the Hispanic neighborhood and our customers with excellent customer support.
Why is focusing on the Hispanic neighborhood a top priority for SUNTEX?
Number One: it remains in our blood. My service partner and I are native Spanish speakers, and we can determine well with our individuals and their worldview. Second: in the past, we have actually personally experienced an absence of care and communication from those that can not determine with our culture. We understood that solar advantages everybody, no matter race or background, which our individuals would need a great deal of support to comprehend how to get this benefit for their homes.
What obstacles do you deal with? Why?
Being a small business with a high level of service expectations for our customers comes with its own set of difficulties. In addition, even though solar energy has been around for a while, the fundamentals of these tasks are not commonly taught in school.
How are you making an impact through SUNTEX?
By merely living up to our honest values. I have actually found out throughout my life that in organization, there is no other way to do it best but to be honest. While others might take shortcuts, the fact always prevails.
Please share with us a current company success story.
Just recently, after assisting a client “go solar” in 2 of her homes, she referred a new customer called Angela to us. Throughout our initial appointment, I kept in mind that they could just achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the property. We discussed a couple of extra energy efficiency upgrades to your home to minimize energy consumption, which might supply a higher energy balanced out. Angela at first winced at the idea of investing more money into the house, however eventually she called me back and said she desired to move on with the solar and energy efficiency upgrades. We completed a Home Energy Audit to see why her usage was so high and found that her house required a larger air conditioner unit, plus extra ducts to disperse the air conditioning evenly throughout the house. We also told her that the finance partner could add the expense of that upgrade to the solar loan– which in doing so, she could certify for a lower interest rate than any other house improvement loan for that air conditioning upgrade. She took my recommendations and decided to move on and was, in fact, able to reduce her loan interest rate.
Throughout the installation, we wound up spending for Angela and her senior mom to remain in a hotel till their upgrades and inspections were complete to ensure they were comfy throughout the procedure.
Now, Angelas planetary system covers 100% of the electrical power utilized in her house. Thanks to the a/c upgrade, they have actually decreased their energy usage significantly, and she has a flat, foreseeable solar payment every month that is less than she was paying prior to setting up solar. This is what we mean by “customer support.”
From a national point of view, how can we improve access to renewable enery?
Most of the homeowners that we go to are lucky to own a home, yet many of them have not qualified for solar due to a number of combined or isolated aspects such as subprime credit rating, lower yearly family earnings, self-employment, or a lack of understanding of readily available loan programs. We need to offer more people with opportunities to adopt renewable energy with less hassles.
How has your Accelerate subscription helped your business?
By empowering us to think that there is someone there to support our development in this market, and offering us the opportunity to satisfy others in the same boat. Now I know that there is expect minority little companies in the sustainable energy market.
How can prospective partners do organization with you?
It is essential that we share the exact same values and mission to help others, even if it implies leaving our comfort zones. It might cost a bit more for us to do organization, but its worth it in the end for our customers. If youre ready to begin there, we d enjoy to meet to discuss possible cooperation opportunities.
Is there anything else you wish to show ACORE members and partners?
We are genuinely grateful for the Accelerate membership program and for all of the opportunities you have actually provided. I understand this is just the beginning, and we have a long roadway ahead of us; nevertheless, I eagerly anticipate becoming a sponsor to assist lead the way for other Accelerate members in the future– with an unique thanks to all of my consumers and partners at SUNTEX, given that they are the fuel that drives the objective!
To find out more about SUNTEX, visit