Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX
By Constance ThompsonSeptember 16, 2021
Furthermore, even though solar energy has actually been around for a while, the fundamentals of these jobs are not commonly taught in school. During our preliminary visit, I noted that they could only accomplish about 56% of solar energy balanced out due to their houses usage rates and shading from trees on the residential or commercial property. We discussed a few additional energy efficiency upgrades to the house to lower energy consumption, which could provide a higher energy offset. Angela at first flinched at the thought of investing more money into the home, however ultimately she called me back and said she wanted to move forward with the solar and energy performance upgrades. Thanks to the Air conditioner upgrade, they have decreased their energy intake considerably, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to installing solar.
The American Council on Renewable Energy (ACORE) is pleased to share the fourth installment in our “Accelerating Renewables” blog site series.
Each installation includes industry leaders and topics related to speeding up an equitable and simply transition to an eco-friendly energy economy. In recognition of National Hispanic Heritage Month, our September functions highlight how 3 Hispanic-owned Accelerate member companies are flourishing in the eco-friendly energy sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly try to find opportunities to serve others– be it by supplying extraordinary client service, language translations, or just sharing knowledge with others. My personal objectives and desire to assist others led me to operate in the renewable resource sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our companys mission is simple: we wish to make solar easy and budget friendly every action of the way. We mainly serve the Hispanic community in Texas. That is what we do best– help Spanish speakers understand and adopt renewable resource as a lifestyle, assisting generations to come.
Please show us more about your journey towards developing SUNTEX. Was there an “aha minute” when you decided to concentrate on solar?
Back in August of 2018, my service partner and I had the chance to sign up with a very appealing small solar setup company in Houston. Through this work we saw the chance available to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I integrated his experience in selling to the Hispanic market with my customer support competence to create SUNTEX where “the customer is the reason we exist as a company”. Our focus is linking the Hispanic community and our customers with exceptional customer support.
Why is concentrating on the Hispanic neighborhood a priority for SUNTEX?
Number Two: in the past, we have actually personally experienced a lack of care and interaction from those that can not recognize with our culture. We knew that solar benefits everybody, regardless of race or background, and that our individuals would require a lot of support to comprehend how to obtain this benefit for their houses.
What challenges do you deal with? Why?
Being a small business with a high level of service expectations for our customers comes with its own set of challenges. Furthermore, even though solar energy has actually been around for a while, the essentials of these tasks are not extensively taught in school.
How are you making an impact through SUNTEX?
By simply measuring up to our truthful worths. I have actually learned throughout my life that in business, there is no other method to do it ideal however to be honest. While others might take faster ways, the fact constantly prevails.
Please share with us a recent business success story.
Recently, after helping a client “go solar” in two of her homes, she referred a brand-new customer named Angela to us. During our preliminary visit, I noted that they might only attain about 56% of solar energy balanced out due to their homes consumption rates and shading from trees on the residential or commercial property. We went over a few additional energy performance upgrades to your house to decrease energy consumption, which could offer a greater energy offset. Angela at first flinched at the thought of investing more cash into the home, however ultimately she called me back and stated she wanted to move forward with the solar and energy effectiveness upgrades. We finished a Home Energy Audit to see why her usage was so high and discovered that her home needed a larger a/c unit, plus extra ducts to distribute the a/c uniformly throughout your home. We also informed her that the financing partner could include the expense of that upgrade to the solar loan– which in doing so, she could get approved for a lower rate of interest than any other home enhancement loan for that a/c upgrade. She took my recommendations and chose to move on and was, in truth, able to lower her loan rates of interest.
Throughout the installation, we ended up spending for Angela and her senior mother to stay in a hotel until their examinations and upgrades were total to guarantee they were comfy throughout the process.
Now, Angelas solar system covers 100% of the electrical energy utilized in her house. Thanks to the a/c upgrade, they have actually decreased their energy usage considerably, and she has a flat, predictable solar payment each month that is less than she was paying prior to setting up solar. This is what we imply by “consumer service.”
From a nationwide viewpoint, how can we enhance access to eco-friendly enery?
From my experience, there is a vast gap in access. Most of the homeowners that we check out are lucky to own a home, yet numerous of them have actually not received solar due to numerous combined or separated aspects such as subprime credit history, lower annual family income, self-employment, or an absence of knowledge of offered loan programs. These neighborhoods need more support and education on the value of setting up a solar system that can conserve them cash. We require to offer more people with chances to embrace eco-friendly energy with less inconveniences.
How has your Accelerate subscription assisted your business?
By empowering us to believe that there is someone there to support our development in this market, and providing us the chance to meet others in the same boat. Now I know that there is wish for minority small companies in the renewable resource market.
How can possible partners work with you?
It is essential that we share the very same values and mission to help others, even if it means leaving our comfort zones. It may cost a bit more for us to do business, however its worth it in the end for our clients. We d like to meet to discuss possible cooperation opportunities if youre prepared to begin there.
Is there anything else you wish to share with ACORE members and partners?
We are genuinely grateful for the Accelerate subscription program and for all of the chances you have actually provided. I understand this is only the start, and we have a long roadway ahead of us; nevertheless, I anticipate ending up being a sponsor to assist lead the way for other Accelerate members in the future– with an unique thanks to all of my consumers and collaborators at SUNTEX, since they are the fuel that drives the mission!
To find out more about SUNTEX, visit https://suntexllc.com/.