Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Furthermore, even though solar energy has been around for a while, the basics of these tasks are not widely taught in school. Throughout our preliminary visit, I kept in mind that they might only achieve about 56% of solar energy balanced out due to their homes intake rates and shading from trees on the property. We discussed a few additional energy efficiency upgrades to the home to minimize energy consumption, which could offer a higher energy balanced out. Angela initially flinched at the idea of investing more cash into the home, but ultimately she called me back and said she desired to move forward with the solar and energy efficiency upgrades. Thanks to the A/c upgrade, they have reduced their energy usage significantly, and she has a flat, foreseeable solar payment each month that is less than she was paying before installing solar.

The American Council on Renewable Energy (ACORE) is happy to share the fourth installation in our “Accelerating Renewables” blog site series.
Each installation features market leaders and topics related to accelerating an equitable and simply shift to a sustainable energy economy. In recognition of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member companies are flourishing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I constantly set high expectations for myself and constantly search for chances to serve others– be it by offering extraordinary customer care, language translations, or just sharing understanding with others. My individual objectives and desire to help others led me to operate in the renewable resource sector, where I can pursue this dream on a bigger scale.
Inform us about SUNTEX?
Our businesss mission is simple: we desire to make solar simple and budget-friendly every step of the method. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– help Spanish speakers comprehend and embrace renewable resource as a method of life, assisting generations to come.
Please share with us more about your journey toward establishing SUNTEX. Was there an “aha moment” when you decided to focus on solar?
Back in August of 2018, my service partner and I had the opportunity to join a really appealing small solar setup company in Houston. Through this work we saw the opportunity readily available to bring solar into our (the Hispanic) neighborhood.
Why is focusing on the Hispanic community a priority for SUNTEX?
Number Two: in the past, we have personally experienced a lack of care and communication from those that can not identify with our culture. We understood that solar benefits everybody, regardless of race or background, and that our individuals would require a lot of assistance to understand how to get this advantage for their homes.
What difficulties do you face? Why?
Being a small company with a high level of service expectations for our consumers comes with its own set of challenges. However, the best obstacle we deal with is shared by a variety of little services: turnover. Additionally, even though solar power has actually been around for a while, the basics of these tasks are not commonly taught in school. We have to spend a lot quantity of time training sales staff to make sure they are able to offer a high level of customer service.
How are you making an effect through SUNTEX?
By simply living up to our truthful values. I have actually found out throughout my life that in organization, there is no other method to do it right however to be sincere. While others might take shortcuts, the reality constantly prevails.
Please share with us a recent company success story.
Throughout our initial visit, I noted that they might only achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the property. We discussed a couple of extra energy efficiency upgrades to the home to decrease energy intake, which might offer a higher energy offset. Angela initially cringed at the thought of investing more money into the home, but eventually she called me back and said she desired to move forward with the solar and energy efficiency upgrades.
During the setup, we ended up paying for Angela and her senior mother to stay in a hotel till their upgrades and examinations were complete to ensure they were comfortable throughout the procedure.
Now, Angelas solar system covers 100% of the electrical energy utilized in her home. Thanks to the air conditioning upgrade, they have lowered their energy intake considerably, and she has a flat, predictable solar payment monthly that is less than she was paying prior to setting up solar. This is what we indicate by “customer care.”
From a national perspective, how can we enhance access to renewable enery?
Most of the property owners that we check out are lucky to own a home, yet many of them have actually not certified for solar due to several combined or isolated aspects such as subprime credit rating, lower annual household income, self-employment, or a lack of understanding of readily available loan programs. We need to offer more individuals with chances to embrace eco-friendly energy with fewer troubles.
How has your Accelerate subscription helped your company?
By empowering us to think that there is somebody there to support our development in this market, and giving us the chance to fulfill others in the very same boat. Now I understand that there is wish for minority little services in the renewable resource market.
How can potential partners work with you?
It is very important that we share the same values and mission to assist others, even if it suggests getting out of our convenience zones. It may cost a little bit more for us to do organization, however its worth it in the end for our consumers. If youre willing to begin there, we d like to satisfy to talk about possible partnership chances.
Is there anything else you wish to share with ACORE members and partners?
We are truly grateful for the Accelerate subscription program and for all of the chances you have actually supplied. I know this is only the start, and we have a long roadway ahead of us; nevertheless, I look forward to ending up being a sponsor to assist pave the method for other Accelerate members in the future– with an unique thanks to all of my consumers and collaborators at SUNTEX, considering that they are the fuel that drives the mission!
To find out more about SUNTEX, go to