Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has been around for a while, the basics of these tasks are not extensively taught in school. Throughout our preliminary consultation, I noted that they could just attain about 56% of solar energy balanced out due to their houses consumption rates and shading from trees on the home. We went over a few extra energy efficiency upgrades to the house to reduce energy usage, which could offer a greater energy balanced out. Angela at first winced at the thought of investing more money into the house, but ultimately she called me back and stated she desired to move forward with the solar and energy efficiency upgrades. Thanks to the A/c upgrade, they have reduced their energy usage significantly, and she has a flat, predictable solar payment each month that is less than she was paying prior to setting up solar.

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installment in our “Accelerating Renewables” blog series.
Each installment includes industry leaders and subjects related to speeding up an equitable and just shift to a renewable energy economy. In recognition of National Hispanic Heritage Month, our September features highlight how 3 Hispanic-owned Accelerate member companies are prospering in the sustainable energy sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and always look for opportunities to serve others– be it by supplying exceptional customer support, language translations, or simply sharing understanding with others. My individual objectives and desire to help others led me to operate in the renewable energy sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our businesss objective is basic: we wish to make solar simple and cost effective every step of the method. We mainly serve the Hispanic neighborhood in Texas. That is what we do best– assist Spanish speakers understand and adopt renewable resource as a lifestyle, assisting generations to come.
Please show us more about your journey toward developing SUNTEX. Existed an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my company partner and I had the chance to join an extremely promising little solar installation business in Houston. Through this work we saw the opportunity offered to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I integrated his experience in offering to the Hispanic market with my client service knowledge to develop SUNTEX where “the client is the factor we exist as a business”. Our focus is linking the Hispanic community and our clients with outstanding client service.
Why is concentrating on the Hispanic neighborhood a top priority for SUNTEX?
Number One: it is in our blood. My organization partner and I are native Spanish speakers, and we can determine well with our individuals and their worldview. Second: in the past, we have personally experienced a lack of care and interaction from those that can not identify with our culture. We understood that solar advantages everybody, no matter race or background, and that our people would require a great deal of support to understand how to get this advantage for their homes.
What challenges do you deal with? Why?
Being a little company with a high level of service expectations for our clients includes its own set of obstacles. The biggest obstacle we deal with is shared by a number of little services: turnover. Additionally, despite the fact that solar energy has been around for a while, the essentials of these jobs are not extensively taught in school. We have to invest a lot quantity of time training sales personnel to make sure they are able to supply a high level of client service.
How are you making an effect through SUNTEX?
By simply measuring up to our sincere values. I have found out throughout my life that in business, there is no other method to do it best however to be truthful. While others may take faster ways, the fact always dominates.
Please show us a current business success story.
Throughout our preliminary appointment, I noted that they might just accomplish about 56% of solar energy offset due to their houses consumption rates and shading from trees on the home. We talked about a couple of additional energy effectiveness upgrades to the house to decrease energy consumption, which might provide a greater energy offset. Angela initially winced at the idea of investing more money into the home, however ultimately she called me back and stated she desired to move forward with the solar and energy efficiency upgrades.
During the installation, we wound up spending for Angela and her senior mother to remain in a hotel up until their evaluations and upgrades were complete to ensure they were comfortable throughout the procedure.
Now, Angelas planetary system covers 100% of the electricity utilized in her house. Thanks to the air conditioning upgrade, they have actually lowered their energy usage greatly, and she has a flat, foreseeable solar payment every month that is less than she was paying before installing solar. This is what we suggest by “client service.”
From a nationwide point of view, how can we improve access to renewable enery?
From my experience, there is a vast space in access. The majority of the house owners that we go to are lucky to own a house, yet many of them have not received solar due to a number of combined or isolated factors such as subprime credit rating, lower yearly family income, self-employment, or an absence of knowledge of offered loan programs. These communities need more support and education on the importance of setting up a planetary system that can save them money. We need to provide more individuals with chances to embrace sustainable energy with fewer troubles.
How has your Accelerate membership assisted your organization?
By empowering us to believe that there is somebody there to support our development in this industry, and providing us the opportunity to meet others in the same boat. Now I understand that there is wish for minority little services in the renewable energy industry.
How can potential partners work with you?
It is very important that we share the very same worths and mission to assist others, even if it means leaving our convenience zones. It might cost a little bit more for us to do organization, however its worth it in the end for our customers. We d enjoy to satisfy to go over possible cooperation opportunities if youre prepared to begin there.
Is there anything else you would like to show ACORE members and partners?
We are truly grateful for the Accelerate membership program and for all of the opportunities you have actually provided. I know this is just the start, and we have a long roadway ahead of us; however, I look forward to becoming a sponsor to help pave the method for other Accelerate members in the future– with an unique thanks to all of my consumers and partners at SUNTEX, because they are the fuel that drives the objective!
To get more information about SUNTEX, see