Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX
By Constance ThompsonSeptember 16, 2021
Additionally, even though solar energy has been around for a while, the essentials of these tasks are not commonly taught in school. During our initial consultation, I noted that they might just accomplish about 56% of solar energy balanced out due to their houses intake rates and shading from trees on the property. We discussed a few additional energy performance upgrades to the house to minimize energy consumption, which could supply a higher energy offset. Angela at first flinched at the thought of investing more money into the home, however ultimately she called me back and stated she wanted to move forward with the solar and energy effectiveness upgrades. Thanks to the Air conditioning upgrade, they have minimized their energy intake considerably, and she has a flat, predictable solar payment each month that is less than she was paying prior to installing solar.
The American Council on Renewable Energy (ACORE) is pleased to share the 4th installment in our “Accelerating Renewables” blog series.
Each installation includes industry leaders and topics related to speeding up an equitable and just transition to a renewable energy economy. In acknowledgment of National Hispanic Heritage Month, our September features highlight how three Hispanic-owned Accelerate member companies are prospering in the renewable resource sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and constantly search for opportunities to serve others– be it by supplying exceptional customer support, language translations, or simply sharing knowledge with others. My personal goals and desire to assist others led me to operate in the sustainable energy sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our businesss mission is simple: we wish to make solar easy and affordable every action of the method. We mostly serve the Hispanic community in Texas. That is what we do best– help Spanish speakers understand and embrace renewable resource as a method of life, helping generations to come.
Please share with us more about your journey towards establishing SUNTEX. Was there an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my business partner and I had the chance to sign up with a really appealing little solar setup company in Houston. Through this work we saw the chance available to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I combined his experience in selling to the Hispanic market with my customer support knowledge to develop SUNTEX where “the consumer is the reason we exist as a company”. Our focus is linking the Hispanic community and our clients with excellent client service.
Why is concentrating on the Hispanic neighborhood a priority for SUNTEX?
Number Two: in the past, we have actually personally experienced an absence of care and communication from those that can not recognize with our culture. We understood that solar advantages everyone, regardless of race or background, and that our people would require a lot of support to comprehend how to get this advantage for their houses.
What challenges do you deal with? Why?
Being a little company with a high level of service expectations for our customers comes with its own set of challenges. Additionally, even though solar energy has been around for a while, the essentials of these tasks are not widely taught in school.
How are you making an impact through SUNTEX?
By just living up to our sincere worths. I have actually learned throughout my life that in business, there is no other way to do it best but to be honest. While others may take faster ways, the fact constantly prevails.
Please share with us a recent company success story.
Recently, after helping a client “go solar” in 2 of her houses, she referred a brand-new client called Angela to us. Throughout our preliminary consultation, I kept in mind that they could only achieve about 56% of solar energy offset due to their houses consumption rates and shading from trees on the property. We went over a couple of extra energy efficiency upgrades to the house to decrease energy usage, which could supply a greater energy offset. Angela initially flinched at the idea of investing more cash into the home, however ultimately she called me back and stated she wished to move on with the solar and energy effectiveness upgrades. We finished a Home Energy Audit to see why her use was so high and found that her house required a larger a/c unit, plus extra ducts to distribute the AC uniformly throughout the house. We likewise told her that the finance partner might include the cost of that upgrade to the solar loan– which in doing so, she could receive a lower rates of interest than any other home enhancement loan for that air conditioning upgrade. She took my advice and chose to progress and was, in fact, able to minimize her loan rate of interest.
During the installation, we ended up paying for Angela and her elderly mom to remain in a hotel until their inspections and upgrades were total to ensure they were comfortable throughout the procedure.
Now, Angelas solar system covers 100% of the electricity used in her house. Thanks to the AC upgrade, they have actually reduced their energy consumption greatly, and she has a flat, predictable solar payment monthly that is less than she was paying prior to installing solar. This is what we suggest by “customer service.”
From a nationwide viewpoint, how can we improve access to sustainable enery?
Many of the house owners that we check out are fortunate to own a home, yet numerous of them have actually not qualified for solar due to a number of combined or separated elements such as subprime credit rating, lower yearly household income, self-employment, or a lack of understanding of available loan programs. We need to provide more individuals with chances to embrace renewable energy with fewer hassles.
How has your Accelerate membership helped your service?
By empowering us to think that there is somebody there to support our growth in this industry, and offering us the opportunity to meet others in the same boat. Now I know that there is hope for minority little organizations in the renewable resource industry.
How can prospective partners do business with you?
It is important that we share the very same worths and mission to help others, even if it means leaving our comfort zones. It may cost a little bit more for us to do company, however its worth it in the end for our clients. We d enjoy to meet to talk about possible cooperation opportunities if youre willing to start there.
Exists anything else you want to show ACORE members and partners?
We are truly grateful for the Accelerate subscription program and for all of the opportunities you have supplied. I know this is only the start, and we have a long road ahead of us; nevertheless, I look forward to ending up being a sponsor to assist lead the way for other Accelerate members in the future– with a special thanks to all of my clients and partners at SUNTEX, given that they are the fuel that drives the mission!
To discover more about SUNTEX, visit https://suntexllc.com/.