Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

Furthermore, even though solar energy has been around for a while, the basics of these jobs are not commonly taught in school. During our initial appointment, I kept in mind that they could just accomplish about 56% of solar energy offset due to their homes consumption rates and shading from trees on the property. We discussed a couple of extra energy performance upgrades to the home to reduce energy intake, which might supply a greater energy balanced out. Angela initially flinched at the thought of investing more cash into the house, however eventually she called me back and stated she desired to move forward with the solar and energy efficiency upgrades. Thanks to the A/C upgrade, they have actually decreased their energy usage significantly, and she has a flat, predictable solar payment each month that is less than she was paying before setting up solar.

The American Council on Renewable Energy (ACORE) is delighted to share the 4th installation in our “Accelerating Renewables” blog site series.
Each installment includes market leaders and subjects connected to speeding up a fair and just shift to a renewable resource economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member companies are thriving in the renewable energy sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and constantly search for opportunities to serve others– be it by providing remarkable customer service, language translations, or just sharing understanding with others. My personal goals and desire to assist others led me to operate in the renewable resource sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our companys mission is simple: we desire to make solar easy and affordable every step of the way. We mainly serve the Hispanic community in Texas. That is what we do best– assist Spanish speakers comprehend and embrace sustainable energy as a lifestyle, helping generations to come.
Please show us more about your journey towards establishing SUNTEX. Was there an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my service partner and I had the opportunity to sign up with an extremely appealing small solar setup company in Houston. Through this work we saw the opportunity available to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I combined his experience in offering to the Hispanic market with my customer support competence to produce SUNTEX where “the client is the factor we exist as a company”. Our focus is linking the Hispanic neighborhood and our clients with outstanding customer support.
Why is concentrating on the Hispanic neighborhood a top priority for SUNTEX?
Number One: it is in our blood. My company partner and I are native Spanish speakers, and we can determine well with our individuals and their worldview. Number Two: in the past, we have personally experienced a lack of care and interaction from those that can not relate to our culture. We understood that solar benefits everyone, despite race or background, which our individuals would require a great deal of assistance to comprehend how to obtain this benefit for their homes.
What obstacles do you deal with? Why?
Being a little company with a high level of service expectations for our consumers features its own set of challenges. The greatest challenge we deal with is shared by a number of small businesses: turnover. Furthermore, despite the fact that solar power has actually been around for a while, the basics of these tasks are not extensively taught in school. We have to spend a lot amount of time training sales personnel to make sure they are able to supply a high level of consumer service.
How are you making an impact through SUNTEX?
By just measuring up to our honest values. I have discovered throughout my life that in organization, there is no other method to do it ideal however to be honest. While others might take shortcuts, the fact always dominates.
Please show us a recent company success story.
During our preliminary appointment, I kept in mind that they could only achieve about 56% of solar energy balanced out due to their houses intake rates and shading from trees on the property. We discussed a couple of extra energy efficiency upgrades to the house to minimize energy usage, which might offer a higher energy balanced out. Angela at first flinched at the idea of investing more cash into the home, however ultimately she called me back and said she wanted to move forward with the solar and energy efficiency upgrades.
During the installation, we wound up paying for Angela and her senior mom to remain in a hotel till their examinations and upgrades were total to guarantee they were comfy throughout the procedure.
Now, Angelas solar system covers 100% of the electricity utilized in her home. Thanks to the A/C upgrade, they have reduced their energy consumption significantly, and she has a flat, foreseeable solar payment each month that is less than she was paying before installing solar. This is what we imply by “customer support.”
From a nationwide perspective, how can we enhance access to renewable enery?
From my experience, there is a vast space in access. The majority of the property owners that we check out are fortunate to own a home, yet a number of them have not qualified for solar due to numerous combined or isolated elements such as subprime credit report, lower yearly home income, self-employment, or a lack of understanding of readily available loan programs. These neighborhoods need more assistance and education on the significance of installing a solar system that can save them money. We need to supply more individuals with opportunities to adopt sustainable energy with less inconveniences.
How has your Accelerate subscription assisted your service?
By empowering us to think that there is somebody there to support our growth in this market, and providing us the chance to fulfill others in the very same boat. Now I understand that there is hope for minority small services in the eco-friendly energy industry.
How can potential partners do company with you?
It is important that we share the very same values and objective to help others, even if it suggests leaving our convenience zones. It might cost a bit more for us to do service, but its worth it in the end for our customers. If youre prepared to start there, we d enjoy to fulfill to discuss possible cooperation opportunities.
Is there anything else you would like to show ACORE members and partners?
We are genuinely grateful for the Accelerate subscription program and for all of the chances you have actually offered. I know this is only the beginning, and we have a long roadway ahead of us; nevertheless, I eagerly anticipate becoming a sponsor to help pave the method for other Accelerate members in the future– with a special thanks to all of my consumers and partners at SUNTEX, given that they are the fuel that drives the objective!
To get more information about SUNTEX, go to