By Constance ThompsonSeptember 16, 2021
The American Council on Renewable Energy (ACORE) is delighted to share the fourth installment in our “Accelerating Renewables” blog site series.
Each installation features market leaders and subjects connected to speeding up an equitable and simply transition to an eco-friendly energy economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how 3 Hispanic-owned Accelerate member companies are flourishing in the renewable energy sector.
What inspired you to start SUNTEX?
As a natural-born leader, I always set high expectations for myself and always search for chances to serve others– be it by supplying extraordinary client service, language translations, or just sharing understanding with others. My personal objectives and desire to help others led me to operate in the renewable resource sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our businesss mission is simple: we want to make solar simple and budget friendly every step of the way. We largely serve the Hispanic community in Texas. That is what we do best– help Spanish speakers comprehend and adopt renewable energy as a lifestyle, helping generations to come.
Please show us more about your journey towards establishing SUNTEX. Existed an “aha moment” when you chose to focus on solar?
Back in August of 2018, my business partner and I had the chance to join an extremely appealing little solar setup company in Houston. Through this work we saw the chance offered to bring solar into our (the Hispanic) neighborhood. As a result, my partner and I integrated his experience in selling to the Hispanic market with my client service competence to develop SUNTEX where “the consumer is the factor we exist as a company”. Our focus is linking the Hispanic neighborhood and our customers with exceptional customer care.
Why is focusing on the Hispanic community a priority for SUNTEX?
Number Two: in the past, we have personally experienced a lack of care and interaction from those that can not identify with our culture. We understood that solar benefits everyone, regardless of race or background, and that our individuals would need a lot of assistance to understand how to obtain this benefit for their homes.
What obstacles do you deal with? Why?
Being a little business with a high level of service expectations for our customers comes with its own set of challenges. In addition, even though solar energy has actually been around for a while, the fundamentals of these jobs are not widely taught in school.
How are you making an effect through SUNTEX?
By simply living up to our truthful worths. I have discovered throughout my life that in organization, there is no other method to do it right but to be honest. While others might take faster ways, the fact always prevails.
Please share with us a current business success story.
Throughout our preliminary consultation, I kept in mind that they might just achieve about 56% of solar energy balanced out due to their homes usage rates and shading from trees on the property. We went over a few additional energy efficiency upgrades to the home to decrease energy usage, which could offer a higher energy balanced out. Angela at first cringed at the idea of investing more cash into the house, but ultimately she called me back and stated she wanted to move forward with the solar and energy efficiency upgrades.
Throughout the setup, we ended up paying for Angela and her elderly mother to stay in a hotel until their upgrades and inspections were total to guarantee they were comfortable throughout the procedure.
Now, Angelas solar system covers 100% of the electricity used in her home. Thanks to the AC upgrade, they have minimized their energy usage considerably, and she has a flat, predictable solar payment each month that is less than she was paying before installing solar. This is what we imply by “customer service.”
From a national perspective, how can we enhance access to sustainable enery?
Most of the property owners that we visit are lucky to own a house, yet many of them have actually not qualified for solar due to a number of combined or isolated factors such as subprime credit rating, lower yearly home earnings, self-employment, or an absence of understanding of readily available loan programs. We need to offer more people with chances to embrace sustainable energy with fewer troubles.
How has your Accelerate subscription assisted your service?
By empowering us to believe that there is someone there to support our growth in this market, and offering us the opportunity to satisfy others in the exact same boat. Now I know that there is wish for minority small companies in the renewable energy industry.
How can possible partners do service with you?
It is necessary that we share the exact same values and mission to help others, even if it implies leaving our comfort zones. It may cost a little bit more for us to do business, however its worth it in the end for our consumers. We d like to meet to talk about possible partnership opportunities if youre ready to begin there.
Is there anything else you wish to share with ACORE members and partners?
We are really grateful for the Accelerate membership program and for all of the chances you have actually supplied. I understand this is just the beginning, and we have a long road ahead of us; nevertheless, I anticipate ending up being a sponsor to assist lead the way for other Accelerate members in the future– with a special thanks to all of my consumers and collaborators at SUNTEX, considering that they are the fuel that drives the mission!
To find out more about SUNTEX, see https://suntexllc.com/.
Furthermore, even though solar energy has been around for a while, the essentials of these tasks are not extensively taught in school. During our preliminary appointment, I noted that they might only attain about 56% of solar energy balanced out due to their homes intake rates and shading from trees on the home. We discussed a couple of extra energy performance upgrades to the house to decrease energy usage, which might offer a greater energy balanced out. Angela initially winced at the idea of investing more money into the house, however eventually she called me back and stated she desired to move forward with the solar and energy effectiveness upgrades. Thanks to the AC upgrade, they have lowered their energy usage considerably, and she has a flat, foreseeable solar payment each month that is less than she was paying prior to setting up solar.