By Constance ThompsonSeptember 16, 2021
In addition, even though solar energy has actually been around for a while, the essentials of these jobs are not widely taught in school. Throughout our initial consultation, I noted that they might only attain about 56% of solar energy balanced out due to their homes intake rates and shading from trees on the property. We went over a few additional energy performance upgrades to the house to decrease energy usage, which could supply a higher energy offset. Angela initially flinched at the thought of investing more cash into the home, however eventually she called me back and stated she wanted to move forward with the solar and energy performance upgrades. Thanks to the A/C upgrade, they have actually lowered their energy consumption significantly, and she has a flat, predictable solar payment each month that is less than she was paying before setting up solar.
The American Council on Renewable Energy (ACORE) is delighted to share the 4th installation in our “Accelerating Renewables” blog site series.
Each installation includes industry leaders and subjects related to accelerating an equitable and simply shift to an eco-friendly energy economy. In recognition of National Hispanic Heritage Month, our September functions highlight how three Hispanic-owned Accelerate member business are prospering in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I always set high expectations for myself and constantly try to find opportunities to serve others– be it by providing remarkable customer support, language translations, or just sharing knowledge with others. My individual objectives and desire to assist others led me to operate in the eco-friendly energy sector, where I can pursue this dream on a bigger scale.
Tell us about SUNTEX?
Our businesss mission is simple: we want to make solar easy and economical every action of the method. We largely serve the Hispanic neighborhood in Texas. That is what we do best– assist Spanish speakers comprehend and embrace eco-friendly energy as a way of life, helping generations to come.
Please show us more about your journey towards developing SUNTEX. Existed an “aha moment” when you decided to focus on solar?
Back in August of 2018, my company partner and I had the opportunity to sign up with an extremely appealing small solar installation business in Houston. Through this work we saw the chance readily available to bring solar into our (the Hispanic) community. As a result, my partner and I integrated his experience in selling to the Hispanic market with my customer support knowledge to create SUNTEX where “the consumer is the reason we exist as a company”. Our focus is connecting the Hispanic community and our clients with exceptional customer care.
Why is focusing on the Hispanic community a concern for SUNTEX?
Number Two: in the past, we have personally experienced an absence of care and interaction from those that can not recognize with our culture. We knew that solar benefits everybody, regardless of race or background, and that our people would need a lot of assistance to understand how to get this advantage for their homes.
What difficulties do you face? Why?
Being a little company with a high level of service expectations for our consumers features its own set of challenges. Nevertheless, the greatest difficulty we face is shared by a number of small companies: turnover. In addition, although solar power has been around for a while, the basics of these tasks are not widely taught in school. We have to invest a lot amount of time training sales staff to make sure they are able to offer a high level of customer service.
How are you making an impact through SUNTEX?
By merely living up to our honest values. I have actually found out throughout my life that in organization, there is no other way to do it best but to be honest. While others might take shortcuts, the reality always dominates.
Please share with us a current company success story.
Recently, after assisting a client “go solar” in two of her houses, she referred a brand-new client called Angela to us. During our preliminary appointment, I kept in mind that they could just achieve about 56% of solar power offset due to their houses usage rates and shading from trees on the home. We talked about a couple of extra energy performance upgrades to your home to reduce energy intake, which might supply a higher energy offset. Angela at first winced at the idea of investing more cash into the home, but ultimately she called me back and stated she wished to move forward with the solar and energy performance upgrades. We finished a Home Energy Audit to see why her usage was so high and discovered that her house required a bigger A/C system, plus extra ducts to distribute the A/C equally throughout your house. We likewise informed her that the finance partner might include the expense of that upgrade to the solar loan– and that in doing so, she might get approved for a lower rates of interest than any other house enhancement loan for that AC upgrade. She took my guidance and chose to progress and was, in reality, able to reduce her loan rates of interest.
Throughout the installation, we ended up spending for Angela and her senior mom to remain in a hotel up until their evaluations and upgrades were complete to guarantee they were comfortable throughout the process.
Now, Angelas planetary system covers 100% of the electrical energy used in her house. Thanks to the Air Conditioner upgrade, they have minimized their energy consumption greatly, and she has a flat, predictable solar payment each month that is less than she was paying before setting up solar. This is what we imply by “customer care.”
From a nationwide point of view, how can we enhance access to renewable enery?
From my experience, there is a huge gap in access. The majority of the homeowners that we check out are fortunate to own a house, yet a lot of them have not certified for solar due to several combined or separated factors such as subprime credit rating, lower annual family income, self-employment, or a lack of understanding of offered loan programs. These communities need more assistance and education on the importance of installing a planetary system that can save them cash. We need to supply more people with chances to embrace renewable resource with less inconveniences.
How has your Accelerate membership helped your service?
By empowering us to think that there is somebody there to support our development in this industry, and giving us the opportunity to satisfy others in the same boat. Now I understand that there is hope for minority small companies in the renewable resource market.
How can possible partners do service with you?
It is necessary that we share the same values and mission to assist others, even if it suggests getting out of our comfort zones. It may cost a little bit more for us to do organization, however its worth it in the end for our customers. We d enjoy to satisfy to discuss possible collaboration chances if youre ready to begin there.
Exists anything else you wish to show ACORE members and partners?
We are really grateful for the Accelerate membership program and for all of the opportunities you have actually provided. I know this is only the beginning, and we have a long road ahead of us; however, I eagerly anticipate ending up being a sponsor to assist pave the way for other Accelerate members in the future– with an unique thanks to all of my clients and collaborators at SUNTEX, given that they are the fuel that drives the objective!
To read more about SUNTEX, go to https://suntexllc.com/.