Renewable Power Perspectives Q&A with Ally Mendoza, CEO of SUNTEX

By Constance ThompsonSeptember 16, 2021

In addition, even though solar energy has actually been around for a while, the basics of these jobs are not commonly taught in school. During our preliminary consultation, I kept in mind that they could only accomplish about 56% of solar energy balanced out due to their homes intake rates and shading from trees on the home. We discussed a couple of extra energy efficiency upgrades to the home to decrease energy intake, which might offer a higher energy balanced out. Angela at first cringed at the idea of investing more money into the house, but eventually she called me back and said she desired to move forward with the solar and energy efficiency upgrades. Thanks to the A/c upgrade, they have actually reduced their energy usage greatly, and she has a flat, foreseeable solar payment each month that is less than she was paying before setting up solar.

The American Council on Renewable Energy (ACORE) is happy to share the fourth installation in our “Accelerating Renewables” blog site series.
Each installment features market leaders and topics associated with speeding up a fair and simply shift to a renewable energy economy. In acknowledgment of National Hispanic Heritage Month, our September functions highlight how 3 Hispanic-owned Accelerate member companies are flourishing in the renewable resource sector.
What inspired you to begin SUNTEX?
As a natural-born leader, I always set high expectations for myself and always look for chances to serve others– be it by providing exceptional client service, language translations, or simply sharing knowledge with others. My personal objectives and desire to help others led me to work in the renewable resource sector, where I can pursue this dream on a larger scale.
Tell us about SUNTEX?
Our companys mission is simple: we want to make solar simple and budget-friendly every action of the method. We largely serve the Hispanic community in Texas. That is what we do best– help Spanish speakers understand and embrace renewable energy as a method of life, assisting generations to come.
Please share with us more about your journey toward establishing SUNTEX. Existed an “aha minute” when you chose to concentrate on solar?
Back in August of 2018, my business partner and I had the chance to sign up with a really appealing little solar setup business in Houston. Through this work we saw the chance available to bring solar into our (the Hispanic) neighborhood. As an outcome, my partner and I combined his experience in offering to the Hispanic market with my customer care knowledge to develop SUNTEX where “the consumer is the reason we exist as a business”. Our focus is connecting the Hispanic neighborhood and our clients with outstanding customer service.
Why is concentrating on the Hispanic community a priority for SUNTEX?
Top: it is in our blood. My service partner and I are native Spanish speakers, and we can determine well with our individuals and their worldview. Second: in the past, we have actually personally experienced a lack of care and communication from those that can not recognize with our culture. We understood that solar benefits everyone, despite race or background, which our individuals would require a lot of support to comprehend how to acquire this advantage for their homes.
What challenges do you face? Why?
Being a small business with a high level of service expectations for our customers comes with its own set of challenges. In addition, even though solar energy has actually been around for a while, the basics of these jobs are not extensively taught in school.
How are you making an effect through SUNTEX?
By simply living up to our honest values. I have discovered throughout my life that in company, there is no other way to do it best but to be sincere. While others might take shortcuts, the reality constantly prevails.
Please share with us a current company success story.
Throughout our preliminary visit, I noted that they could only accomplish about 56% of solar energy balanced out due to their homes consumption rates and shading from trees on the home. We discussed a couple of extra energy performance upgrades to the home to reduce energy usage, which could provide a higher energy balanced out. Angela initially winced at the thought of investing more cash into the home, however eventually she called me back and stated she wanted to move forward with the solar and energy efficiency upgrades.
Throughout the installation, we ended up spending for Angela and her senior mother to remain in a hotel till their examinations and upgrades were complete to guarantee they were comfortable throughout the process.
Now, Angelas planetary system covers 100% of the electrical energy used in her home. Thanks to the air conditioning upgrade, they have minimized their energy intake greatly, and she has a flat, predictable solar payment every month that is less than she was paying before setting up solar. This is what we mean by “customer service.”
From a nationwide perspective, how can we improve access to eco-friendly enery?
Most of the house owners that we go to are lucky to own a home, yet many of them have not certified for solar due to a number of combined or isolated elements such as subprime credit rating, lower yearly family income, self-employment, or an absence of understanding of readily available loan programs. We need to provide more people with opportunities to embrace eco-friendly energy with less inconveniences.
How has your Accelerate membership helped your organization?
By empowering us to think that there is someone there to support our growth in this industry, and providing us the chance to fulfill others in the very same boat. Now I know that there is hope for minority small companies in the renewable energy market.
How can potential partners work with you?
It is necessary that we share the very same values and mission to assist others, even if it indicates getting out of our comfort zones. It may cost a little bit more for us to do organization, but its worth it in the end for our consumers. We d enjoy to fulfill to talk about possible collaboration chances if youre willing to start there.
Is there anything else you wish to share with ACORE members and partners?
We are truly grateful for the Accelerate membership program and for all of the chances you have actually supplied. I know this is just the start, and we have a long roadway ahead of us; nevertheless, I anticipate ending up being a sponsor to assist lead the way for other Accelerate members in the future– with an unique thanks to all of my customers and collaborators at SUNTEX, considering that they are the fuel that drives the objective!
For more information about SUNTEX, see https://suntexllc.com/.
###

Leave a Reply

Your email address will not be published. Required fields are marked *